Articles tagged “Rawah Reserve”

How to Make Improving the Guest Experience a Joyful Task

How to Make Improving the Guest Experience a Joyful Task

Colin Nagy, Skift

Meeting guest experience requirements is too often a series of boring checklists. But improving the end-to-end experience can be a joyful, creative project that involves everyone from the general manager to the most junior staff. Here’s a way to think about it.

4 months ago