Articles tagged “performance”

United Airlines makes plea to win back straying business travelers

United Airlines makes plea to win back straying business travelers

Dennis Schaal, Skift

Corporate accounts will have to ensure that United is really over its problems before they return and sign new corporate agreements. United's reputation wasn't too attractive before the merger with Continental, and it nosedived as cancellations and delays became rampant.

6 years ago

United apologized in advance of DOT report, but sorry doesn’t make flights arrive on time

United apologized in advance of DOT report, but sorry doesn’t make flights arrive on time

Dennis Schaal, Skift

United Airlines has a gargantuan task ahead of it if the airline is to get its house back in order from a customer-service standpoint.

7 years ago