Articles tagged “outages”

U.S. Airlines Face Computer Outages About Once a Month

U.S. Airlines Face Computer Outages About Once a Month

Sean O'Neill, Skift

Some airlines track delays and cancellations associated with computer outages internally to identify patterns and recurring issues that need fixing. The industry as a whole might benefit if it shared such data. But don't hold your breath on that happening.

3 months ago

United CEO: There’s No Quick Fix for Airline IT Systems

United CEO: There’s No Quick Fix for Airline IT Systems

Brian Sumers, Skift

Let's give some credit to United CEO Oscar Munoz for his honesty about problems with airline IT systems. Yes, he was speaking with employees, and not the public, but many CEOs aren't this candid when they meet with workers. Former United CEO Jeff Smisek certainly wasn't.

3 years ago

United Says Operations Recovering After Grounding of U.S. Domestic Flights

United Says Operations Recovering After Grounding of U.S. Domestic Flights

Michael Sasso and Alan Levin, Bloomberg

United Airlines officials stated earlier in the week that they plan to stick with their current reservations system. It wasn't clear whether Sunday's outage was directly tied to the reservation system but it was apparent that this was a headache that United and its customers didn't need at the moment.

3 years ago