Articles tagged “otas”

11 Big Editorial Projects From Skift In 2016 You May Have Missed

Our storytelling ambitions at Skift are growing bigger, and this year we've leaned into these big editorial projects in a big way. The key animating function for us is understanding the big picture around travel that you otherwise won't read in other travel or mainstream media. Expect deeper reporting from us over the coming year as well.

22 hours ago

Anxiety Vs. Mindfulness in the Battle for Travelers’ Attentions

Some travel brands have mastered the art of using FOMO to get us to buy right now. But there's value for some travelers in missing out, at least on the anxiety.

2 weeks ago

Expedia Plans to Use Artificial Intelligence for Customer Service

There has been serious talk about artificial intelligence in travel for the past couple of years. While Expedia CEO Dara Khosrowshahi wasn't talking about implementing artificial intelligence for customer service in the next quarter or two, be assured that Expedia and others are working on it hard.

2 weeks ago

Video: Online Travel Founders Talk Game-Changing Deals, Big Upcoming Trends

Moral of the story about the early years of online travel? Not to over-simplify, but be prepared to take risks, feel free to contradict conventional wisdom, and assemble the best damn team that you can.

2 weeks ago

Booking.com CEO: Direct and Third-Party Bookings Can Peacefully Co-Exist

OTAs have had it their own way for a long time but the boss of Booking.com seemed relaxed about the future. Different customers will continue to require different ways to book a room.

4 weeks ago

Marriott Has Its Sights on Expedia and Priceline Now That Starwood Buy Is Complete

The combination of loyalty and direct booking to battle the OTAs is the greatest power hotels have right now. But in the long-haul, should this be the most important battle for hotels to be fighting?

1 month ago

Expedia In No Rush To Replace Outgoing Northern Europe Boss

It seems Expedia is happy to bide its time to find a replacement for Andy Washington, its managing director for Northern Europe.

1 month ago

Lastminute.com Group Buying Spree Won’t Be Over for Awhile

CEO Fabio Cannavale has spent the last few years snapping up companies across Europe and as the company looks to supplement its online travel agency model with a media/advertising business, expect to see more deals in the near future.

1 month ago

The Future of Travel Metasearch — Digital Marketing News This Week

With the threat of direct booking, the constant spending by traditional online travel agencies, and the move to mobile, metasearch has been forced to rethink its role in the booking funnel.

2 months ago

Chinese Online Booking Giant Ctrip Readies Itself for Global Expansion

Like Chinese travelers, Ctrip is breaking out of its domestic shell and looking to become much more of an international player. There is vast potential for Ctrip still to take advantage of in China and then there is a whole wide world out there too as it begins to service customers outside of China. But can the company tackle both ambitions simultaneously? Ctrip has great partners -- 16,000 of them, actually -- to assist but the partners may also turn out to be formidable competitors, as well.

2 months ago

InterContinental Claims Early Success in Latest Direct Booking Push

Growth may be small at this stage but it shows that IHG is making some inroads into cutting its dependency on online travel agencies.

3 months ago

State of Online Travel Agencies: Ctrip Joins Priceline and Expedia as Global Giant

Ctrip continues to be a rising star, indeed. One thing to note is that not all gross bookings are created equal, though. In 2015, Priceline Group dominated Expedia in profitability: Net income of $2.5 billion versus $765 million.

4 months ago