Articles tagged “otas”

Travel Megatrends 2019: Online Travel Agencies Scurry for Salvation Beyond Hotels

Travel Megatrends 2019: Online Travel Agencies Scurry for Salvation Beyond Hotels

Dennis Schaal, Skift

Online travel agencies will be around a decade from now, but food, activities, and rides will be a lot more important to them and their customers. The saplings of this future growth are already visible in 2019.

6 days ago

Expedia Struggles to Move Beyond Its U.S. Dependence

Expedia Struggles to Move Beyond Its U.S. Dependence

Sean O'Neill, Skift

Expedia Group wants to become less U.S.-centric, but change is coming slowly. Trivago's troubles are partly to blame.

1 week ago

Recession Watch: The Debt Load of the Travel Industry’s Public Companies

Recession Watch: The Debt Load of the Travel Industry’s Public Companies

Dennis Schaal, Skift

When it comes to their debt, easyJet has a much more liquid position than Ryanair, while United and Delta have a lighter debt burden relatively speaking than American Airlines. In the event of a recession, debt loads would be one critical factor among many in hamstringing or contributing to a company's ability to maneuver.

4 weeks ago

How Herb Kelleher Made Southwest a Vexing Problem for Online Travel

How Herb Kelleher Made Southwest a Vexing Problem for Online Travel

Dennis Schaal, Skift

Southwest has perennially been a thorn in the side of online travel companies that lusted after getting access to its flights and fares. But no one can credibly argue that Southwest's insistence on direct distribution hasn't worked for the airline. Its competitors and peers inside and outside of the airline industry can only be jealous.

1 month ago

American Airlines and Expedia Quietly Settle Trademark Lawsuit

American Airlines and Expedia Quietly Settle Trademark Lawsuit

Dennis Schaal, Skift

It isn't clear precisely by what terms American Airlines and Expedia settled their trademark infringement lawsuit. What is known is that Expedia's Add-On Advantage program, the subject of the dispute, remains operational.

1 month ago

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Why Online Travel Agencies Need to Beat the Cookie and Improve Customer Identification

Why Online Travel Agencies Need to Beat the Cookie and Improve Customer Identification

BounceX + Skift

OTAs need to do a better job at identifying their customers and understanding why they’re abandoning their carts before booking. Relying on cookie-based technology to solve for this is no longer enough.

2 months ago

Ctrip and Tencent Team Up for IPO to Back Emerging Chinese Travel Brand

Ctrip and Tencent Team Up for IPO to Back Emerging Chinese Travel Brand

Dennis Schaal, Skift

It appeared several years ago that Ctrip had locked up the Chinese online travel market when it took control of Qunar and Elong, but that ship has sailed. The emergence of Meituan and now Tongcheng-Elong's initial public offering make it clear that many players will scramble for market leadership.

3 months ago

Booking Holdings Is Taking Its Time to Deliver On a Steep Promise

Booking Holdings Is Taking Its Time to Deliver On a Steep Promise

Dennis Schaal, Skift

Booking.com is taking its sweet time to implement a flights-to-attractions travel offering. Some would say the pace is Google-like in its slowness. But behind the scenes, data reigns supreme, and dictates whether a product is scrapped, implemented with a twist, or then reshaped anew. Refill the popcorn. This will take a while.

3 months ago

Google’s New Hotel Search Is a Greater Threat to Booking Rivals

Google’s New Hotel Search Is a Greater Threat to Booking Rivals

Dennis Schaal, Skift

When it comes to Google and its hotels redesign, few things are all or nothing. TripAdvisor can worry that Google now has more traveler photos and reviews, but some of them are from TripAdvisor. Hotel websites and phone numbers get featured, but clicking on a book button brings customers to an online travel agency site. In travel, it's never winner take all.

4 months ago

Expedia CEO Insists That Online Travel Agencies Aren’t Over

Expedia CEO Insists That Online Travel Agencies Aren’t Over

Dennis Schaal, Skift

The biggest knock on the online travel agencies these days is that the competition is intense and that their golden years are done. Expedia's Mark Okerstrom counters that his company has a single-digit share of a $1.6 trillion market, and he's going wide and deep to pick up more. The jury is still out.

4 months ago

MakeMyTrip and Despegar Make Localization a Key Competitive Advantage

MakeMyTrip and Despegar Make Localization a Key Competitive Advantage

Seth Borko, Skift Research

Does Expedia or Booking have the energy to launch their booking apps in four local Indian dialects? Maybe not, but MakeMyTrip does, and that local effort matters.

5 months ago

TripAdvisor CEO on Moving From User Reviews Toward Professional Content

TripAdvisor CEO on Moving From User Reviews Toward Professional Content

Dennis Schaal, Skift

TripAdvisor will start showcasing content from long-dismissed professional reviewers so it can be more of a resource to visitors who aren't ready to book. Is nothing sacrosanct anymore?

5 months ago