Articles tagged “operations”

Airlines Are to Blame for Most U.S. Flight Delays, Not the Weather

Airlines Are to Blame for Most U.S. Flight Delays, Not the Weather

Michael Sasso and Alan Levin, Bloomberg

Interesting that Delta is so far away from the other carriers, both in terms of performance and where it places the blame.

3 years ago

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To Improve Foundational Customer Experience, Airlines Should Look To Operations

To Improve Foundational Customer Experience, Airlines Should Look To Operations

Sabre + Skift

Even as airlines work to streamline the airport journey, provide more personalized offers, and deliver memorable in-flight experiences, there's still room for major improvement on the most important part of the airline customer experience – getting passengers to their destination on time.

3 years ago