Articles tagged “mobile booking”

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Will 2020 Be the Year APAC Finally Embraces Managed Travel?

Will 2020 Be the Year APAC Finally Embraces Managed Travel?

Travelstop + Skift

Companies across APAC have embraced business travel as a way to fuel ambitious growth and generate eye-popping revenues. Now, companies are formalizing their corporate travel policies and using software solutions to better manage travel spend and drive efficiencies. With tools like Travelstop gaining market share, next year could be the tipping point for professionalized business travel booking in Asia.

7 months ago

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Singapore Airlines Enhances Passenger Experience with Innovative Mobile App

Singapore Airlines Enhances Passenger Experience with Innovative Mobile App

Singapore Airlines + Skift

In today’s marketplace, it’s not enough for an airline to simply have an app. Cutting-edge functionality, efficient tools and, yes, fun bells and whistles are needed to engender consumer loyalty and drive increased revenue. The new app from Singapore Airlines ticks all the boxes and provides a new model for the industry.

9 months ago

Skiftx Original
Skift Global Forum 2019: How American Express Is Improving Customer Experience with a Focus on Meaningful Moments

Skift Global Forum 2019: How American Express Is Improving Customer Experience with a Focus on Meaningful Moments

SkiftX

Consumers are so overwhelmed by choice these days, they sometimes simply give up on travel plans altogether. Brands like American Express Travel are hoping to end that lamentable state of affairs by combining old-school service with new technological tools that make the complete “customer journey” both high tech and high touch.

9 months ago

Travel Habits of Americans: Gen Xers Lead Hotel-Mobile Bookings Among U.S. Travelers

Travel Habits of Americans: Gen Xers Lead Hotel-Mobile Bookings Among U.S. Travelers

Dan Peltier, Skift

It's not a tsunami, but it's been clear for some time that the tides are turning: Skift's data show 23 percent of U.S. consumers who booked a hotel in the past year used a smartphone to do so. The waters – or mobile hotel bookings – will only keep rising.

3 years ago

Guests Are More Satisfied at Hotels That Are Mobile Friendly

Guests Are More Satisfied at Hotels That Are Mobile Friendly

Deanna Ting, Skift

Where online travel agencies make it easy for guests to book hotel rooms from their smartphones, hotels need to do a much better job if they want more direct bookings. And they need to make better apps while they're at it.

3 years ago

Growth of Mobile Travel Bookings in 6 Charts

Growth of Mobile Travel Bookings in 6 Charts

Dan Peltier, Skift

Smartphones continue gaining ground with online travel bookings, albeit slowly, and mobile web still outpaces what can be clunky mobile app user experiences.

4 years ago

Hilton Launches a New Video Ad Campaign to Push Direct Bookings

Hilton Launches a New Video Ad Campaign to Push Direct Bookings

Deanna Ting, Skift

Many travel and tourism brands are harnessing the power of 360-degree video to inspire travelers, but this is the first time we've seen it used to convert direct bookings. It'll be interesting to see the results of this campaign by the end of this year.

4 years ago

HotelTonight Adds Rooms in 80 New European Markets

HotelTonight Adds Rooms in 80 New European Markets

Samantha Shankman, Skift

HotelTonight's reach may be broad, but it's not necessarily relevant in many of its new markets. Time would be better spent targeting major cities in Asia and Latin America than mining every possible market in Europe.

6 years ago

Priceline Boss: Mobile Bookings Not the Most Important Part of Mobile

Priceline Boss: Mobile Bookings Not the Most Important Part of Mobile

Dennis Schaal, Skift

Every travel brand engaged in mobile -- and that should be all of them -- should read about Booking.com's big-picture vision for mobile. Hipmunk and Expedia are also going down this road, albeit to a lesser degree.

6 years ago

Airbnb Is Building a New Mobile Travel Inspiration Engine

Airbnb Is Building a New Mobile Travel Inspiration Engine

Jordan Novet, Venturebeat

Inspiration has long been a part of Airbnb's brand, so putting it in the palm of your hand seems like the next best step.

6 years ago

China’s WeChat Adds a Mobile Flight Booking Service

China’s WeChat Adds a Mobile Flight Booking Service

Tracey Xiang, VentureBeat

Flights are an interesting first step, but hotels and local events have more potential in the long run.

6 years ago