Articles tagged “mileageplus”

Airlines

Reimagined Travel Loyalty Emerges From Pandemic Stronger: New Skift Research

While the travel industry was on its knees, travel loyalty programs continued to grow. But the pandemic has changed the travel industry, and loyalty programs need to follow suit.

Wouter Geerts | 4 months ago
Reimagined Travel Loyalty Emerges From Pandemic Stronger: New Skift Research

Airlines

United Upends Loyalty Program to Prioritize Dollars Over Miles

United's MileagePlus program is changing dramatically in 2020 to focus more on high-spend rather than high-mileage travelers. Translation: It's getting harder for frugal flyers to be elite.

Grant Martin, Skift | 3 years ago
United Upends Loyalty Program to Prioritize Dollars Over Miles

Airlines

United Upgrades Its Upgrade System for Frequent Flyers

United's new points-based system for upgrading MileagePlus members should be more flexible and straightforward for elite travelers. Emphasis on "should be."

Grant Martin, Skift | 3 years ago
United Upgrades Its Upgrade System for Frequent Flyers

Airlines

United Airlines Simplifies Seat Upgrades With Points Incentives

The majority of U.S. travelers don't have to worry about how they'll upgrade on United Airlines. But United's most loyal customers, who contribute more than their share of revenue, care deeply about the process. United can't make things too difficult for them, or they will defect.

Brian Sumers, Skift | 3 years ago
United Airlines Simplifies Seat Upgrades With Points Incentives

Airlines

United Airlines Removes Expiration Dates From Frequent Flyer Miles

United's decision to remove the expiration date from MileagePlus accounts is a small gesture toward improving the lives of its loyalty program members — and could eventually be key to its growth.

Grant Martin, Skift | 3 years ago
United Airlines Removes Expiration Dates From Frequent Flyer Miles

Business Travel

United-Chase Rift Creates Opportunities for Other Credit Card Partnerships

If United and Chase can't forge an exclusive agreement on how they market credit cards, the door may open for other banks like Citi, Barclays, or American Express to pitch a United co-branded product.

Grant Martin, Skift | 3 years ago
United-Chase Rift Creates Opportunities for Other Credit Card Partnerships

Airlines

United Is Switching Frequent Flyer Program to Demand Pricing

United will move to a dynamic-pricing model and remove its award chart on November 15. For flexible and thrifty travelers, this may help some score a bargain-basement award seat. Others who are used to predictable award tiers may find the news distressing.

Grant Martin, Skift | 3 years ago
United Is Switching Frequent Flyer Program to Demand Pricing

Airlines

Frequent Flyers Brush Off Tougher Criteria for Airline Elite Status

Despite the cost of entry getting markedly higher next year, many business travelers don't seem too worried about new qualification standards that American and United have set for next year.

Grant Martin, Skift | 4 years ago
Frequent Flyers Brush Off Tougher Criteria for Airline Elite Status

Airlines

Higher Standards for Airline Elite Status Don’t Bother Elite Travelers

New qualification standards for elite status at American and Delta seem to be working as intended: Business travelers are looking forward to better exclusivity while budget travelers are giving up.

Grant Martin, Skift | 4 years ago
Higher Standards for Airline Elite Status Don’t Bother Elite Travelers

Business Travel

United Makes Top-Tier Elite Status Harder to Earn

Changes to United's MileagePlus program will make it harder for ultra-frequent flyers to stay loyal to the airline.

Grant Martin, Skift | 4 years ago
United Makes Top-Tier Elite Status Harder to Earn