Articles tagged “marriott rewards”

Marriott Bonvoy Is the New Name of the Hotel Chain’s Loyalty Program

Marriott Bonvoy Is the New Name of the Hotel Chain’s Loyalty Program

Deanna Ting, Skift

We're pretty sure everyone is thinking: "Is it short for 'Bon Voyage?'" Personally, we were betting on Marriott Moments.

1 day ago

Marriott Shares New Details About Hacked Starwood Accounts

Marriott Shares New Details About Hacked Starwood Accounts

Grant Martin, Skift

Data from Marriott suggest that its 2018 breach wasn't as massive as originally feared — but the hack still affected over 300 million records.

1 week ago

Why the Shangri-La and Klook Partnership Isn’t as Odd as It Seems

Why the Shangri-La and Klook Partnership Isn’t as Odd as It Seems

Raini Hamdi, Skift

Hotel chains and tours and activities are converging again as Shangri-La Hotels & Resorts and Klook strike a partnership. The deal, following Marriott International’s stake in PlacePass last year, has its potential pitfalls but the upside could be huge for both parties if they can make it go smoothly.

1 month ago

Data Breach Adds to Marriott’s Ongoing Loyalty Merger Challenges

Data Breach Adds to Marriott’s Ongoing Loyalty Merger Challenges

Grant Martin, Skift

In the midst of ironing out the kinks in its newly merged loyalty program, Marriott was hit with news of a massive data breach last week. Revealed on Friday, the breach affects over 500 million former Starwood Preferred Guest loyalty members.

1 month ago

Marriott Data Breach Does Little to Rattle Already Weary Loyalty Members

Marriott Data Breach Does Little to Rattle Already Weary Loyalty Members

Grant Martin, Skift

Loyalty members don't seem to be too bothered by Marriott's recent breach of more than 500 million users' personal data. Part of that could be low expectations for Marriott, or because this isn't the first data breach rodeo for many.

2 months ago

H​ow’s Marriott’s Massive Loyalty Merger Going? We Asked 5 Starwood Members​ to Weigh In

H​ow’s Marriott’s Massive Loyalty Merger Going? We Asked 5 Starwood Members​ to Weigh In

Grant Martin, Skift

Most Marriott Rewards and Starwood Preferred Guest members enjoyed a seamless integration earlier this year when the two programs merged. For some, however, latent issues are still hampering the experience. We asked five Starwood members about their journeys.

2 months ago

Marriott and Starwood Face Speed Bumps in Loyalty Merger

Marriott and Starwood Face Speed Bumps in Loyalty Merger

Grant Martin, Skift

The planned integration of Starwood Preferred Guest and Marriott Rewards did not go entirely smoothly this weekend. Some members were not shy about expressing their unhappiness.

5 months ago

Marriott Still Working Through Starwood Integration Two Years After Deal

Marriott Still Working Through Starwood Integration Two Years After Deal

Deanna Ting, Skift

Can Marriott hold onto hotel owners and SPG elites? That was the underlying question on many analysts' minds during Marriott's second quarter earnings call. After all, the bigger you are, the harder you have to fall, right? But the world's largest hotel company, not surprisingly, doesn't see things that way.

5 months ago

Marriott and Starwood Pull Off a Merged Loyalty Program That Makes Everyone Happy

Marriott and Starwood Pull Off a Merged Loyalty Program That Makes Everyone Happy

Grant Martin, Skift

Marvel: "Infinity War is the most ambitious crossover event in history"
Marriott Rewards and Starwood Preferred Guest: "Hold my beer"

9 months ago

Marriott Rewards Debuts Tool to Preload Points Balances When Shopping at Retail Sites

Marriott Rewards Debuts Tool to Preload Points Balances When Shopping at Retail Sites

Grant Martin, Skift

Marriott More now allows shoppers in the U.S., UK, and Canada to earn and spend Rewards points on retail purchases. And while the value proposition for spending points is a bit fuzzy, it may be a good tool for some with stray point balances.

1 year ago

Marriott Turns to Starwood Vet to Run All Three of Its Loyalty Programs

Marriott Turns to Starwood Vet to Run All Three of Its Loyalty Programs

Deanna Ting, Skift

Marriott really, really, really wants SPG members to know it won't forsake them as it tries to combine all three of its loyalty programs into one by next year.

2 years ago

Marriott and Starwood Launch Promotions Aimed at Retaining Elite Ranks

Marriott and Starwood Launch Promotions Aimed at Retaining Elite Ranks

Grant Martin, Skift

Marriott Rewards and Starwood Preferred Guest members have another reason to stick around to see the merged product.

2 years ago