Articles tagged “marriott rewards”

Why Marriott’s New Dynamic Pricing May Not Leave Bonvoy Members Joyous

Why Marriott’s New Dynamic Pricing May Not Leave Bonvoy Members Joyous

Grant Martin, Skift

Marriott's new pricing structure will help it better control inventory during high and low seasons — but as a result, some travelers may find it harder to find deals on their favorite vacation properties.

5 months ago

Marriott and Emirates Are Latest to Launch Hotel-Airline Loyalty Partnership

Marriott and Emirates Are Latest to Launch Hotel-Airline Loyalty Partnership

Grant Martin, Skift

It's now possible to earn bonus points and other perks as an elite Marriott Rewards member flying on Emirates and vice versa. Sure, Emirates may not fly to every destination on the planet, but free points are free points.

6 months ago

Marriott Loyalty Critics Launch New Bonvoyed Activist Campaign

Marriott Loyalty Critics Launch New Bonvoyed Activist Campaign

Grant Martin, Skift

It's rare that loyalty program members get worked up enough to create their own activist campaign. They usually just bolt. That Marriott's members have done so is a testament to how loyal some of its customers want to remain.

10 months ago

Marriott Bonvoy Is the New Name of the Hotel Chain’s Loyalty Program

Marriott Bonvoy Is the New Name of the Hotel Chain’s Loyalty Program

Deanna Ting, Skift

We're pretty sure everyone is thinking: "Is it short for 'Bon Voyage?'" Personally, we were betting on Marriott Moments.

1 year ago

Marriott Shares New Details About Hacked Starwood Accounts

Marriott Shares New Details About Hacked Starwood Accounts

Grant Martin, Skift

Data from Marriott suggest that its 2018 breach wasn't as massive as originally feared — but the hack still affected over 300 million records.

1 year ago

Why the Shangri-La and Klook Partnership Isn’t as Odd as It Seems

Why the Shangri-La and Klook Partnership Isn’t as Odd as It Seems

Raini Hamdi, Skift

Hotel chains and tours and activities are converging again as Shangri-La Hotels & Resorts and Klook strike a partnership. The deal, following Marriott International’s stake in PlacePass last year, has its potential pitfalls but the upside could be huge for both parties if they can make it go smoothly.

1 year ago

Data Breach Adds to Marriott’s Ongoing Loyalty Merger Challenges

Data Breach Adds to Marriott’s Ongoing Loyalty Merger Challenges

Grant Martin, Skift

In the midst of ironing out the kinks in its newly merged loyalty program, Marriott was hit with news of a massive data breach last week. Revealed on Friday, the breach affects over 500 million former Starwood Preferred Guest loyalty members.

1 year ago

Marriott Data Breach Does Little to Rattle Already Weary Loyalty Members

Marriott Data Breach Does Little to Rattle Already Weary Loyalty Members

Grant Martin, Skift

Loyalty members don't seem to be too bothered by Marriott's recent breach of more than 500 million users' personal data. Part of that could be low expectations for Marriott, or because this isn't the first data breach rodeo for many.

1 year ago

H​ow’s Marriott’s Massive Loyalty Merger Going? We Asked 5 Starwood Members​ to Weigh In

H​ow’s Marriott’s Massive Loyalty Merger Going? We Asked 5 Starwood Members​ to Weigh In

Grant Martin, Skift

Most Marriott Rewards and Starwood Preferred Guest members enjoyed a seamless integration earlier this year when the two programs merged. For some, however, latent issues are still hampering the experience. We asked five Starwood members about their journeys.

1 year ago

Marriott and Starwood Face Speed Bumps in Loyalty Merger

Marriott and Starwood Face Speed Bumps in Loyalty Merger

Grant Martin, Skift

The planned integration of Starwood Preferred Guest and Marriott Rewards did not go entirely smoothly this weekend. Some members were not shy about expressing their unhappiness.

1 year ago

Marriott Still Working Through Starwood Integration Two Years After Deal

Marriott Still Working Through Starwood Integration Two Years After Deal

Deanna Ting, Skift

Can Marriott hold onto hotel owners and SPG elites? That was the underlying question on many analysts' minds during Marriott's second quarter earnings call. After all, the bigger you are, the harder you have to fall, right? But the world's largest hotel company, not surprisingly, doesn't see things that way.

1 year ago

Marriott and Starwood Pull Off a Merged Loyalty Program That Makes Everyone Happy

Marriott and Starwood Pull Off a Merged Loyalty Program That Makes Everyone Happy

Grant Martin, Skift

Marvel: "Infinity War is the most ambitious crossover event in history"
Marriott Rewards and Starwood Preferred Guest: "Hold my beer"

2 years ago