Articles tagged “marriott international”

What This Minor Vs. Marriott Lawsuit Reveals About the Hotel Biz

What This Minor Vs. Marriott Lawsuit Reveals About the Hotel Biz

Raini Hamdi, Skift

Minor is a step closer to getting its case against Marriott heard in a Thai court, probably a nightmarish scenario for hotel management companies if only because it bares open fault lines.

6 days ago

Will Marriott and British Airways Ever Pay Those Huge Proposed Data Breach Fines?

Will Marriott and British Airways Ever Pay Those Huge Proposed Data Breach Fines?

Patrick Whyte, Skift

Those headline fines were pretty jaw-dropping, but it seems more than likely that they will be massively reduced whenever they are finally rubber-stamped.

2 weeks ago

Still Waiting for Richard Branson’s Virgin Hotels to Transform Hospitality

Still Waiting for Richard Branson’s Virgin Hotels to Transform Hospitality

Nancy Trejos, Skift

Richard Branson created Virgin Hotels nine years ago, promising to deliver about two dozen boutique hotels with flair. So far, only three hotels have opened. Will it be able to accelerate its growth in 2020?

1 month ago

Hotels Experiment With Reducing Food Waste: Will All-You-Can-Eat Buffets Be History?

Hotels Experiment With Reducing Food Waste: Will All-You-Can-Eat Buffets Be History?

Nancy Trejos, Skift

Hotels are known for wanting to please their guests, and feeding them is one way of doing it. But food waste deteriorates the environment. Hotels are making an effort to cut down on it. So they are earning praise for trying, but they have a long way to go.

2 months ago

Marriott’s Mission: Make W Hotels Cool Again

Marriott’s Mission: Make W Hotels Cool Again

Nancy Trejos, Skift

W Hotels were once the hottest hangouts in town but two decades after its creation, it has been overshadowed by its younger competitors. Marriott inherited the W Hotel brand when it bought Starwood in 2016. Now it's up to Marriott to make the W brand shine again.

2 months ago

Check In, Check Out Anytime You’d Like at These Hotels

Check In, Check Out Anytime You’d Like at These Hotels

Nancy Trejos, Skift

The latest perk hotels are offering guests: flexible check-in and checkout. Some charge a fee. But some are granting it for free. It's an interesting play to attract more loyal customers who will book directly with the hotels and not with online travel agencies.

2 months ago

Hyatt Joins Other Big Hotel Chains by Pledging to Eliminate Small Plastic Bottles

Hyatt Joins Other Big Hotel Chains by Pledging to Eliminate Small Plastic Bottles

Nancy Trejos, Skift

Hyatt joins Marriott and IHG by promising to get rid of single-use plastic bottles of shampoo, conditioner, shower gel, and lotion with large-format bathroom amenities. Hotels are wisely promising to do what they can to mitigate waste. Let's see if they can make their deadlines.

2 months ago

Hostel or Not? Shared Rooms Pop Up in Traditional Hotels

Hostel or Not? Shared Rooms Pop Up in Traditional Hotels

Nancy Trejos, Skift

Lobbies are no longer the only spaces hotel guests can share. Now some hotels are offering travelers the choice of sharing guest rooms. But will the shared spaces be enough to lure millennial travelers away from the likes of Airbnb?

2 months ago

Marriott CEO Sorenson Offers Update on Cancer Treatment

Marriott CEO Sorenson Offers Update on Cancer Treatment

Nancy Trejos, Skift

Marriott keeps growing despite a drop in earnings this quarter. CEO Arne Sorenson is optimistic, even as he prepares for surgery to treat his pancreatic cancer. Sorenson isn't missing his morning workouts, and said he would be healthy for the next earnings call in 2020.

3 months ago

Marriott to Showcase New Look for W Hotels in Downtown New York

Marriott to Showcase New Look for W Hotels in Downtown New York

Patrick Clark, Bloomberg

It's commonplace for a franchisor to update a property to showcase a refreshed look before asking its real estate partners to invest in similar upgrades. But Marriott International's redo of W Hotels matters more than most such efforts. The wider hotel industry will be curious about the direction of W Hotels, a brand Marriott won as part of its 2016 acquisition of Starwood.

3 months ago

Marriott Is Buying Elegant Hotels in Barbados in Further All-Inclusive Push

Marriott Is Buying Elegant Hotels in Barbados in Further All-Inclusive Push

Patrick Whyte, Skift

Buying Elegant Hotels will add another seven Caribbean hotels to Marriott's all-inclusive offering. It's a sure sign that the company is taking this part of the market much more seriously in 2019.

3 months ago

Skiftx Original
Skift Global Forum 2019: How Accenture and Marriott Are Supercharging the Guest Experience by Empowering Employees

Skift Global Forum 2019: How Accenture and Marriott Are Supercharging the Guest Experience by Empowering Employees

SkiftX

Marriott has launched a new tech platform that empowers its more than 700,000 associates worldwide to provide high-touch, personalized service at scale. Turns out if you take care of your people, they’ll do an even better job of caring for guests.

4 months ago