Grant Martin, Skift
United will move to a dynamic-pricing model and remove its award chart on November 15. For flexible and thrifty travelers, this may help some score a bargain-basement award seat. Others who are used to predictable award tiers may find the news distressing.
3 months ago
Grant Martin, Skift
United's new vice president of loyalty is putting his weight behind a new credit card and a handful of other initiatives at the airline. It will be interesting to see how those goals mesh with a weary base of MileagePlus members and a management team eager to turn profit and save cash.
1 year ago
Grant Martin, Skift
United's new vice president of loyalty wants to bring more value to MileagePlus customers across a wider spectrum of travelers. He's starting that process by spearheading an overhaul of the company's co-branded credit card.
1 year ago