Articles tagged “loyalty plans”

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Executive Q&A: Susanne Hatje of Mandarin Oriental, New York

Executive Q&A: Susanne Hatje of Mandarin Oriental, New York

Mandarin Oriental, New York + Skift

Change is the norm in New York City’s highly competitive luxury hotel sector. But some iconic properties, like Mandarin Oriental, New York, have had remarkable staying power in the eyes of guests. We explore the keys to its success in this executive interview.

10 months ago