Articles tagged “lounges”

Priority Pass Shifts to Restaurants and Airport Suites as Demographics Change

Priority Pass Shifts to Restaurants and Airport Suites as Demographics Change

Grant Martin, Skift

A curious number of airport restaurants have started partnering with Priority Pass in the last two years. More options are a good thing.

1 year ago

The Airport Lounge Business — An Insider’s View of How It All Works

The Airport Lounge Business — An Insider’s View of How It All Works

Brian Sumers, Skift

Airport lounges are rarely luxurious, but people love them. Perhaps they crave access to an "exclusive" airport club. So look for more to open soon at U.S. airports. As we learn in this interview, operating a lounge can be a profitable business.

2 years ago

American Express Centurion Lounges Are a Differentiator in Credit Card Competition

American Express Centurion Lounges Are a Differentiator in Credit Card Competition

Colin Nagy, Skift

An airport lounge needs a lot of logistical heavy-lifting and finesse to get it right. But Amex has had some success executing on this mission, and is expanding internationally to Hong Kong.

2 years ago

Latest Cathay Pacific Lounge Focuses on At-Home Comforts

Latest Cathay Pacific Lounge Focuses on At-Home Comforts

Marisa Garcia, Skift

By avoiding abrupt changes, and ensuring a consistent design, at all customer touch-points, Cathay Pacific demonstrates the inherent value and long-life of a carefully curated brand. It is that consistency that makes Cathay's at-home-on-the-road passenger experience authentic.

4 years ago

Getting Into the Airport Lounge Is About to Get More Difficult

4 years ago

Cathay Pacific on Designing Brand Experience from the Ground Up

Cathay Pacific on Designing Brand Experience from the Ground Up

Marisa Garcia, Skift

There is nothing harder than keeping things simple.

4 years ago

The UK Airport Company That’s Building Better Lounges in the U.S.

The UK Airport Company That’s Building Better Lounges in the U.S.

Chris Jasper, Bloomberg

Better independent lounges are taking over the space once controlled by airlines and frequent travelers couldn't be happier.

4 years ago

American Airlines’ $2 Billion Makeover Brings Fresh Look to Tired Lounges

American Airlines’ $2 Billion Makeover Brings Fresh Look to Tired Lounges

Marisa Garcia, Skift

This fresh design has been a long time coming, and will no doubt be welcomed by American's frequent flyers. In an industry historically marked by feast or famine cycles, it's a good idea to put these big projects on the plate as soon as you're flush enough to see them through.

4 years ago

LATAM Airlines Blends Cultures in Launch of Largest VIP Lounge In South America

LATAM Airlines Blends Cultures in Launch of Largest VIP Lounge In South America

Marisa Garcia, Skift

There should be plenty of room for all passengers to be comfortable in this lounge, and more than enough things to do to make the time go by quickly. LATAM has not held back on adding passenger experience features to this ambitious project.

4 years ago

United Steps Up Its Domestic Airport Lounge Game

United Steps Up Its Domestic Airport Lounge Game

Grant Martin, Skift

American and Delta will now hopefully be forced to improve their food offerings and with the rising tide, all ships will float higher.

5 years ago

Reimagining the Airport Lounge Booking Experience via a Smartphone App

Reimagining the Airport Lounge Booking Experience via a Smartphone App

Dan Peltier, Skift

A smart move by LoungeBuddy to partner with a platform business travelers already use, and to create a system that's easy for staff to use so congestion can be prevented.

5 years ago

American Express Unveils Next Generation Lounge at LaGuardia Airport

American Express Unveils Next Generation Lounge at LaGuardia Airport

Dennis Schaal, Skift

With five American Express airport lounges either operational or in the works, the company will still be hard-pressed to replace all of those American Airlines and US Airways lounges that used to feature free access for Platinum cardholders across the U.S.

5 years ago