Articles tagged “lounges”

Business Travel

Business Traveler Loyalty on Flights Up for Grabs Coming Out of Pandemic

Whether it is hotels offering sporadic housekeeping or over-overcrowded airport lounges, service levels across the travel industry have plummeted coming out of the pandemic. Loyalty indeed is under severe pressure.

Business Traveler Loyalty on Flights Up for Grabs Coming Out of Pandemic

Business Travel

Airport Lounges Prep for the Return of a Healthier Breed of Business Traveler

This could be a long-term shift in behavior, but don't rule out more corks popping if international corporate travel, and all its paid-for perks, fully bounces back.

Airport Lounges Prep for the Return of a Healthier Breed of Business Traveler

Business Travel

Storefront Travel Agencies Get Reimagined as Social Hubs

Travel agencies are thriving by replacing offices with lounges, complete with drinks and parties. By setting up shopfronts on busy streets, they’re also convincing travelers that they still exist.

Storefront Travel Agencies Get Reimagined as Social Hubs

Airlines

Priority Pass Shifts to Restaurants and Airport Suites as Demographics Change

A curious number of airport restaurants have started partnering with Priority Pass in the last two years. More options are a good thing.

Priority Pass Shifts to Restaurants and Airport Suites as Demographics Change

Airlines

The Airport Lounge Business — An Insider’s View of How It All Works

Airport lounges are rarely luxurious, but people love them. Perhaps they crave access to an "exclusive" airport club. So look for more to open soon at U.S. airports. As we learn in this interview, operating a lounge can be a profitable business.

The Airport Lounge Business —  An Insider’s View of How It All Works

Airlines

American Express Centurion Lounges Are a Differentiator in Credit Card Competition

An airport lounge needs a lot of logistical heavy-lifting and finesse to get it right. But Amex has had some success executing on this mission, and is expanding internationally to Hong Kong.

American Express Centurion Lounges Are a Differentiator in Credit Card Competition

Airlines

Latest Cathay Pacific Lounge Focuses on At-Home Comforts

By avoiding abrupt changes, and ensuring a consistent design, at all customer touch-points, Cathay Pacific demonstrates the inherent value and long-life of a carefully curated brand. It is that consistency that makes Cathay's at-home-on-the-road passenger experience authentic.

Latest Cathay Pacific Lounge Focuses on At-Home Comforts

Airlines

Getting Into the Airport Lounge Is About to Get More Difficult

Supply and demand baby.

Getting Into the Airport Lounge Is About to Get More Difficult

Airlines

Cathay Pacific on Designing Brand Experience from the Ground Up

There is nothing harder than keeping things simple.

Cathay Pacific on Designing Brand Experience from the Ground Up

Airlines

The UK Airport Company That’s Building Better Lounges in the U.S.

Better independent lounges are taking over the space once controlled by airlines and frequent travelers couldn't be happier.

The UK Airport Company That’s Building Better Lounges in the U.S.