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Airlines
Ongoing travel demand and an airline industry grappling with staffing shortages adds leverage to contract negotiations for American Airlines flight attendants.
Reuters | 4 weeks ago
Travel Technology
Artificial intelligence is fundamentally altering how travel brands operate, and here's a look at a few ways the rapidly booming technology has already done so.
Rashaad Jorden | 2 months ago
Tourism
The travel boom this summer doesn't actually mean the travel industry still isn't facing challenges, and here's a look at some factors that have complicated travel for millions of people.
Rashaad Jorden | 3 months ago
Macau is the beneficiary and Hong Kong the loser as Chinese travelers mark Labor Day weekend.
Reuters | 5 months ago
Hotels
This move by Hilton is significant and shows that the hotel industry is, finally, modernizing its core systems. For HotelKey, it's a remarkable win by a small tech vendor in a competitive space.
Justin Dawes | 5 months ago
EHL Hospitality Business School believes its new center on Fari Campus could help hotels retain employees for longer with a bespoke education program. It's certainly one way to solve the labor shortage.
Matthew Parsons | 5 months ago
Carriers are gearing up for busier times in travel in 2024, and need to start training crew now. Fortunately for them the tourism sector's future is perceived as healthy compared to other industries so recruiting isn't an issue.
Sophie Yu, Xiaoyu Yin and Brenda Goh, Reuters | 6 months ago
Digital tipping will not solve the hotel labor shortage problem, but it certainly can’t hurt. At the very least, it gives customers options.
Justin Dawes | 7 months ago
Travel companies — especially destination marketing organizations — need to heed lessons from the innovative approach at Dolly Parton's Dollywood on how to make employees feel valued. That's critical in attracting workers back to an industry still plagued by labor shortages.
Matt Stiker, Capital M Marketing | 8 months ago
News Blog
The U.S. hotel sector will this year finally surpass 2019 levels on a few performance metrics, according to research commissioned by the country's largest hotel lobby. U.S. hotels will see gains in occupancy, inflation-adjusted revenue figures, and staffing levels in 2023, according to a report published on Monday by the American Hotel & Lodging Association…
Sean O'Neill | 8 months ago
