Grant Martin, Skift
The addition of Mr and Mrs Smith hotels to IHG's loyalty portfolio will help the hospitality giant better compete against Marriott, Hilton, and Hyatt for high-end customers. IHG Rewards members also can't be too unhappy about new luxury properties within their reach.
3 weeks ago
IHG + Skift
The easiest way to make employees comply with travel policies is by making booking in policy attractive for them. InterContinental Hotels Group’s Business Edge shows how business travel solutions can go beyond being simply a discount program.
3 months ago
Patrick Whyte, Skift
Laws have been changed to supposedly eliminate gender bias but the problem at senior levels still persists. Companies first need to admit they have a problem, then they can do something about it. Perhaps there should be greater consideration of quotas.
2 years ago
Deanna Ting, Skift
Interestingly, the Starwood Preferred Guest program, beloved among frequent travelers, ranked near the bottom, and it's never fared well in past J.D. Powers' reports. So, why is it so admired, and why does Marriott want it so badly?
4 years ago
Jason Clampet, Skift
All guests are not alike and hotel brands need to know how to talk to each of them.
4 years ago
Ed Hammond, Ruth David and Dinesh Nair, Bloomberg
IHG is a giant, but it's the least inspiring of all the hotel chains and the one most in need of an outside spark to prepare of for anything but a lumbering future.
4 years ago
Jason Clampet, Skift
Airbnb's capability for growth is much greater than any traditional hotel chain but it can also disappear faster than you can type "enforcement of municipal zoning and/or condo board rules."
4 years ago
Dalia Fahmy, Bloomberg
Hotel chains can't count on foreign visitors forced to pay too-high prices, but they may find success in catering to internal tourism at more sensible prices.
5 years ago
Samantha Shankman, Skift
Starwood's board needed to take action to show its shareholders that it was taking steps to remedy its disappointing growth, both in terms of its own expectations and in light of its competitors' success.
5 years ago
Samantha Shankman, Skift
From luxury to boutique brands, changes in how travelers research, book, and experience hotels are impacting key experiences and forcing hoteliers to innovate on a company-wide and brand level basis.
5 years ago
Ross Larsen, Bloomberg
Global hotel groups are keenly focused on increasing room volume and their international footprint as a growing travel industry points suggests several strong years ahead. IHG is steady on its path.
5 years ago
Samantha Shankman, Skift
In order for hotels to drive direct bookings, it's better to keep customers engaged and on their websites by providing an unbiased, less controlled take on the property than have them leave and seek out other review and booking channels.
5 years ago
