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Articles tagged “intercontinental hotel group”

Starwood Preferred Guest Missing from Top Hotel Loyalty Programs, According to J.D. Power

Starwood Preferred Guest Missing from Top Hotel Loyalty Programs, According to J.D. Power

Deanna Ting, Skift

Interestingly, the Starwood Preferred Guest program, beloved among frequent travelers, ranked near the bottom, and it's never fared well in past J.D. Powers' reports. So, why is it so admired, and why does Marriott want it so badly?

8 months ago

Video: Changing Guest Demographics and the Future of Hotels

Video: Changing Guest Demographics and the Future of Hotels

Jason Clampet, Skift

All guests are not alike and hotel brands need to know how to talk to each of them.

12 months ago

InterContinental Hotels Exploring a Sale or a Merger

InterContinental Hotels Exploring a Sale or a Merger

Ed Hammond, Ruth David and Dinesh Nair, Bloomberg

IHG is a giant, but it's the least inspiring of all the hotel chains and the one most in need of an outside spark to prepare of for anything but a lumbering future.

1 year ago

What’s an Airbnb Listing Worth in 2015?

What’s an Airbnb Listing Worth in 2015?

Jason Clampet, Skift

Airbnb's capability for growth is much greater than any traditional hotel chain but it can also disappear faster than you can type "enforcement of municipal zoning and/or condo board rules."

1 year ago

InterContinental Hotels Puts the Brakes on Russian Expansion Plans

InterContinental Hotels Puts the Brakes on Russian Expansion Plans

Dalia Fahmy, Bloomberg

Hotel chains can't count on foreign visitors forced to pay too-high prices, but they may find success in catering to internal tourism at more sensible prices.

2 years ago

Starwood’s Room Growth Fell Short of Its Competitors in 2014

Starwood’s Room Growth Fell Short of Its Competitors in 2014

Samantha Shankman, Skift

Starwood's board needed to take action to show its shareholders that it was taking steps to remedy its disappointing growth, both in terms of its own expectations and in light of its competitors' success.

2 years ago

InterContinental CEO Thinks Breakfast Is the Most Important Meal

InterContinental CEO Thinks Breakfast Is the Most Important Meal

Samantha Shankman, Skift

From luxury to boutique brands, changes in how travelers research, book, and experience hotels are impacting key experiences and forcing hoteliers to innovate on a company-wide and brand level basis.

2 years ago

InterContinental’s 2014 Profit Beats Estimates on Americas’ Growth

InterContinental’s 2014 Profit Beats Estimates on Americas’ Growth

Ross Larsen, Bloomberg

Global hotel groups are keenly focused on increasing room volume and their international footprint as a growing travel industry points suggests several strong years ahead. IHG is steady on its path.

2 years ago

When Did Big Hotel Brands Fall in Love With User Reviews?

When Did Big Hotel Brands Fall in Love With User Reviews?

Samantha Shankman, Skift

In order for hotels to drive direct bookings, it's better to keep customers engaged and on their websites by providing an unbiased, less controlled take on the property than have them leave and seek out other review and booking channels.

2 years ago

Interview: InterContinental Hotels Group CEO on the Importance of Trust

Interview: InterContinental Hotels Group CEO on the Importance of Trust

Samantha Shankman, Skift

Brand trust, fostered by communicating and delivering on a defined guest experience, is what keeps guests coming back year after year. Solomons focus on building trust is what drives all the smaller decisions from tech to training.

2 years ago

Skift Business Traveler: Kimpton Hotels Under InterContinental

Skift Business Traveler: Kimpton Hotels Under InterContinental

Grant Martin, Skift

2 years ago

Why Every Major Hotel Brand Wants in on the Boutique Business

Why Every Major Hotel Brand Wants in on the Boutique Business

Greg Oates, Skift

As legacy hotel groups continue to build and buy boutique hotel brands, they're commoditizing the entire sector.

2 years ago