Articles tagged “information technology”

Cruise Companies Are Using Tech to Innovate Beyond Wi-Fi and Robots

Cruise Companies Are Using Tech to Innovate Beyond Wi-Fi and Robots

Hannah Sampson, Skift

Cruise lines have been working on ways to improve guest-facing technology so passengers have a better experience on their trip. But it sounds like those efforts are moving to a new level this year — which should be good news for cruisers.

2 years ago

United Tries to Sharpen Tech Strategy to Improve Bond with Passengers

United Tries to Sharpen Tech Strategy to Improve Bond with Passengers

Marisa Garcia, Skift

United hopes that consistent information sharing and mobile digital services will improve its relationship with passengers. They can't hurt, but this doesn't even begin to address United's core problems, which are leadership and competence.

3 years ago