Articles tagged “Iberia Airlines”

Accor Backs Chatbot Tech Builder Mindsay in $10 Million Funding Round

Accor Backs Chatbot Tech Builder Mindsay in $10 Million Funding Round

Sean O'Neill, Skift

The funding of French startup Mindsay may be small news. But interviews with its customers Iberia and CWT suggest that a second wave of chatbot technology has stopped frustrating travelers with as many misunderstandings as the earlier tech did. That's a big deal for the sector.

3 months ago

Some Airlines Drop Venezuela Layovers to Avoid Turmoil for Crews

Some Airlines Drop Venezuela Layovers to Avoid Turmoil for Crews

Irene GarcĂ­a, Bloomberg

European carriers Iberia and TAP have added stops in the Caribbean. They will let their workers stay overnight elsewhere than in Caracas, the capital of Venezuela, which is plagued with political violence. Smart.

6 months ago

What’s the Next Step for Airline Premium Economy?

What’s the Next Step for Airline Premium Economy?

Brian Sumers, Skift

A surprising number of airlines held out against adding premium economy as long as they could. But now most big airlines have added it or plan to. That's good news for passengers who want a little bit more space at a reasonable price.

2 years ago

Airlines Become More Sophisticated With Personalized Offers for Passengers

Airlines Become More Sophisticated With Personalized Offers for Passengers

Brian Sumers, Skift

Many of the world's airlines know they're not as good as retailers like Amazon in targeting offers for individual passengers. A lot of carriers want to improve, so they can get the right offer in front of the right person at the right time. But it won't be easy, since airlines often have clunky computer systems.

3 years ago