Articles tagged “hotel tech”

Oracle Hospitality Takes Hotel and Vendor Gripes Seriously At Last

Oracle Hospitality Takes Hotel and Vendor Gripes Seriously At Last

Sean O'Neill, Skift

For too long, Oracle Hospitality, a giant in the hotel tech space, has prioritized internal needs. Now it's changed its tune. It says it's making hotels the boss. The long overdue customer-first approach is laudable. But there's still work to do.

2 weeks ago

How the Cloud Is Shaking Up Hotel Property Management Tech: New Skift Research

How the Cloud Is Shaking Up Hotel Property Management Tech: New Skift Research

Wouter Geerts, Skift Research

Technological advancements have allowed for new entrants into the property management systems space to offer a viable alternative to incumbent legacy systems. Those systems might be scrambling for now, but they'll catch up. All this can only be a good thing for the PMS and hotel tech space in the long run.

3 weeks ago

Accor Taps Sabre for Pilot of Major Hotel Tech Project

Accor Taps Sabre for Pilot of Major Hotel Tech Project

Nancy Trejos and Sean O'Neill, Skift

Accor recently rebranded its loyalty program under the phrase "Live Limitless." The company needs to replace its limited technology structure to meet that ambition, and this deal represents a huge commercial win for Sabre.

3 weeks ago

Oracle Hospitality’s New Boss Sees Gaps in Its Hotel Tech Portfolio

Oracle Hospitality’s New Boss Sees Gaps in Its Hotel Tech Portfolio

Sean O'Neill, Skift

Oracle Hospitality's Alex Alt sees two gaps in his company's suite: distribution services and customer relationship management tools. Yet the opportunities with both are dynamic, not static, because of fast shifts in hotel company priorities and traveler behaviors. That will require Alt to be one very adaptable executive.

4 weeks ago

How New Entrants Are Shaking Up the Hotel Property Management Space: New Skift Research

How New Entrants Are Shaking Up the Hotel Property Management Space: New Skift Research

Wouter Geerts, Skift Research

Legacy property management systems (PMS) missed the boat when tech innovation started ramping up. Now they are playing catch-up. Cloud computing, open APIs, marketplaces, and middleware layers are shaking up this stale corner of hotel tech, and it’s crazy exciting.

4 weeks ago

SiteMinder Gets Funding Boost as Financial Titan BlackRock Bets on Hotel Tech

SiteMinder Gets Funding Boost as Financial Titan BlackRock Bets on Hotel Tech

Sean O'Neill, Skift

To call a company the best-capitalized hotel tech startup might seem like pointing out the tallest leprechaun. But while SiteMinder serves only about 36,000 hotels out of a million worldwide, new funding from cash-rich investor BlackRock could fuel the hotel connectivity startup's growth substantially.

1 month ago

An In-Depth Look at Hotel Chain Oyo’s Financials and Strategy: New Skift Research

An In-Depth Look at Hotel Chain Oyo’s Financials and Strategy: New Skift Research

Seth Borko, Skift Research

Oyo promises a new type of hotel company. It’s an asset-light brand that seeks to connect the global long tail of mom-and-pop hotels through its tech and distribution platform. But can it live up to the hype? Skift Research dives deep into Oyo’s business strategy and financial performance.

4 months ago

Hotels Are Finding Cheaper Ways to Connect to Tech Vendors

Hotels Are Finding Cheaper Ways to Connect to Tech Vendors

Sean O'Neill, Skift

Hotel tech innovation has been partly hampered by high tolls that property management systems charge for accessing critical data. Impala, Hapi, and other companies hope to bring that connectivity cost down, which could be a windfall for vendors.

4 months ago

Beekeeper Raises $45 Million for Online Chat for Non-Desk Hotel Workers

Beekeeper Raises $45 Million for Online Chat for Non-Desk Hotel Workers

Sean O'Neill, Skift

To understand the startup Beekeeper, think of workplace communications tools like Slack or Microsoft Teams. The service helps hourly workers without desktop computers, such as housekeepers, stay up-to-date. The fresh funding underscores a recent boom in hotel tech investment.

5 months ago

Shiji’s Hotel Tech Acquisition Spree: A Closer Look

Shiji’s Hotel Tech Acquisition Spree: A Closer Look

Sean O'Neill, Skift

Since 2016, Shiji has spent $141 million on acquisitions and investments across 10 tech companies outside of China, according to our review of its financial filings. Yet we still don't grasp the overseas strategy of the hospitality tech group.

6 months ago

Tech Expands Hotel Guest Engagement Beyond Loyalty Programs: New Skift Research

Tech Expands Hotel Guest Engagement Beyond Loyalty Programs: New Skift Research

Wouter Geerts, Skift Research

Let’s place loyalty programs into a larger realm of technology that can improve and increase guest engagement and personalization. All these tools working in parallel can help achieve a truly loyal guest.

8 months ago

Smaller Hotels and Hostels Catch Up on Tech With New Wave of Software Makers

Smaller Hotels and Hostels Catch Up on Tech With New Wave of Software Makers

Sean O'Neill, Skift

The story of software maker Cloudbeds, named the fastest-growing travel and hospitality company in the U.S., points to a broader trend of smaller hotels adopting new tools to manage their properties.

10 months ago