Articles tagged “hotel tech stack”

Oracle Hospitality Takes Hotel and Vendor Gripes Seriously At Last

Oracle Hospitality Takes Hotel and Vendor Gripes Seriously At Last

Sean O'Neill, Skift

For too long, Oracle Hospitality, a giant in the hotel tech space, has prioritized internal needs. Now it's changed its tune. It says it's making hotels the boss. The long overdue customer-first approach is laudable. But there's still work to do.

2 weeks ago

How the Cloud Is Shaking Up Hotel Property Management Tech: New Skift Research

How the Cloud Is Shaking Up Hotel Property Management Tech: New Skift Research

Wouter Geerts, Skift Research

Technological advancements have allowed for new entrants into the property management systems space to offer a viable alternative to incumbent legacy systems. Those systems might be scrambling for now, but they'll catch up. All this can only be a good thing for the PMS and hotel tech space in the long run.

3 weeks ago

Accor Taps Sabre for Pilot of Major Hotel Tech Project

Accor Taps Sabre for Pilot of Major Hotel Tech Project

Nancy Trejos and Sean O'Neill, Skift

Accor recently rebranded its loyalty program under the phrase "Live Limitless." The company needs to replace its limited technology structure to meet that ambition, and this deal represents a huge commercial win for Sabre.

4 weeks ago

Oracle Hospitality’s New Boss Sees Gaps in Its Hotel Tech Portfolio

Oracle Hospitality’s New Boss Sees Gaps in Its Hotel Tech Portfolio

Sean O'Neill, Skift

Oracle Hospitality's Alex Alt sees two gaps in his company's suite: distribution services and customer relationship management tools. Yet the opportunities with both are dynamic, not static, because of fast shifts in hotel company priorities and traveler behaviors. That will require Alt to be one very adaptable executive.

4 weeks ago

How New Entrants Are Shaking Up the Hotel Property Management Space: New Skift Research

How New Entrants Are Shaking Up the Hotel Property Management Space: New Skift Research

Wouter Geerts, Skift Research

Legacy property management systems (PMS) missed the boat when tech innovation started ramping up. Now they are playing catch-up. Cloud computing, open APIs, marketplaces, and middleware layers are shaking up this stale corner of hotel tech, and it’s crazy exciting.

4 weeks ago

SiteMinder Gets Funding Boost as Financial Titan BlackRock Bets on Hotel Tech

SiteMinder Gets Funding Boost as Financial Titan BlackRock Bets on Hotel Tech

Sean O'Neill, Skift

To call a company the best-capitalized hotel tech startup might seem like pointing out the tallest leprechaun. But while SiteMinder serves only about 36,000 hotels out of a million worldwide, new funding from cash-rich investor BlackRock could fuel the hotel connectivity startup's growth substantially.

1 month ago

IHG Is Changing How It Distributes Its Hotel Rates to Boost Direct Bookings

IHG Is Changing How It Distributes Its Hotel Rates to Boost Direct Bookings

Sean O'Neill, Skift

IHG represents a broader industry trend in that it's getting tougher with online travel agencies and wholesalers in the West while becoming more experimental with online travel sellers in Asia, where it needs help to grow its sales. Its use of new technologies to try to keep its strategy coordinated and to boost revenue are eye-catching.

3 months ago

Amadeus Loses Premier Inn Tech Deal But Sees Growth Elsewhere

Amadeus Loses Premier Inn Tech Deal But Sees Growth Elsewhere

Sean O'Neill, Skift

A few months ago, activist investor Elliott Management took Amadeus rival Travelport private. Elliott also happens to be the largest shareholder of Whitbread, the parent company of Premier Inn. That hotel chain has now dropped its contract with Amadeus for software services. Coincidence?

3 months ago

SiteMinder Diversifies Away From Helping Hotels Solely on Room Sales

SiteMinder Diversifies Away From Helping Hotels Solely on Room Sales

Sean O'Neill, Skift

Tech provider SiteMinder is the latest firm to make it easier for smaller hotels to adopt new tools from other third-party vendors to manage their properties. The trend could give the little guys more weaponry in online sales — and help SiteMinder become more valuable for hotels.

4 months ago

Hotels Are Finding Cheaper Ways to Connect to Tech Vendors

Hotels Are Finding Cheaper Ways to Connect to Tech Vendors

Sean O'Neill, Skift

Hotel tech innovation has been partly hampered by high tolls that property management systems charge for accessing critical data. Impala, Hapi, and other companies hope to bring that connectivity cost down, which could be a windfall for vendors.

4 months ago

Beekeeper Raises $45 Million for Online Chat for Non-Desk Hotel Workers

Beekeeper Raises $45 Million for Online Chat for Non-Desk Hotel Workers

Sean O'Neill, Skift

To understand the startup Beekeeper, think of workplace communications tools like Slack or Microsoft Teams. The service helps hourly workers without desktop computers, such as housekeepers, stay up-to-date. The fresh funding underscores a recent boom in hotel tech investment.

5 months ago

Hoteliers Take a Harder Look at How They Set Room Rates

Hoteliers Take a Harder Look at How They Set Room Rates

Sean O'Neill, Skift

Amateurs cut rates to fill hotel rooms. Pros take more sophisticated approaches, such as coordinating to stimulate demand from the most profitable customers.

6 months ago