Articles tagged “frequent flyer programs”

United Increases Its Loyalty Dominance at Denver

United Increases Its Loyalty Dominance at Denver

Grant Martin, Skift

It's getting even harder to not be loyal to United Airlines if you are a frequent traveler in Denver.

3 months ago

British Airways Tests Award Seats Without Hefty Taxes

British Airways Tests Award Seats Without Hefty Taxes

Grant Martin, Skift

Could the end of the era of high award taxes and fees at British Airways be nigh? A new trial from the carrier is pushing the fees down on some award seats to only £1.

5 months ago

Qantas Boldly Overhauls Loyalty Program, Resists Dynamic Pricing

Qantas Boldly Overhauls Loyalty Program, Resists Dynamic Pricing

Grant Martin, Skift

Broad changes to the frequent flyer program employed by Qantas should largely be welcomed by the airline's road warriors, a rarity in today's airline loyalty industry.

6 months ago

Lufthansa Will Be First European Airline to Adopt Dynamic Pricing for Award Seats

Lufthansa Will Be First European Airline to Adopt Dynamic Pricing for Award Seats

Grant Martin, Skift

Award seats on Lufthansa will soon be priced according to market demand instead of a strict tiered system. Not all passengers are happy.

6 months ago

Lufthansa Will Adopt Dynamic Award Pricing for Its Loyalty Program

Lufthansa Will Adopt Dynamic Award Pricing for Its Loyalty Program

Grant Martin, Skift

In moving to a dynamic-based system for selling award seats, Lufthansa will be the first European carrier to formally adopt the model. But will the program look like its American cousins?

7 months ago

Alaska Airlines and El Al Team Up on Loyalty

Alaska Airlines and El Al Team Up on Loyalty

Grant Martin, Skift

Alaska is launching a loyalty partnership with yet another outlying international air carrier. At this rate, it doesn't need to fully join an airline alliance.

7 months ago

U.S. Airlines Make It Easier to Redeem Frequent Flyer Miles: New Study

U.S. Airlines Make It Easier to Redeem Frequent Flyer Miles: New Study

Justin Bachman and Mary Schlangenstein, Bloomberg

The six largest U.S. airlines have lowered how many frequent-flier miles they require for some domestic flight awards, a study says. But the prices to redeem miles have tended to decline in tandem with airfares. In many cases, that means airline miles aren’t as valuable as before. Plus, international redemptions have generally gotten worse.

9 months ago

Why Southwest Needed to Deliver a Sweet Credit Card Promotion

Why Southwest Needed to Deliver a Sweet Credit Card Promotion

Brian Sumers, Skift

Southwest lags behind some of its competitors in credit card revenue. But it is working on fixing that.

10 months ago

Is Southwest’s New Credit Card Companion Pass Offer Too Good to Be True?

Is Southwest’s New Credit Card Companion Pass Offer Too Good to Be True?

Brian Sumers, Skift

New customers who apply for the Southwest credit card by Monday, February 11, and meet minimum spending requirements will earn one of the airline's companion passes for the rest of the year. The deal sounds too good to be true. But Southwest knows what it's doing. This is probably smart business.

10 months ago

Air Canada Completes Bringing Aeroplan Loyalty Program Into Its Fold

Air Canada Completes Bringing Aeroplan Loyalty Program Into Its Fold

Grant Martin, Skift

After a year of uncertainty, frequent flyers on Air Canada ended up almost right where they started at the beginning of the century: with the airline independently owning and operating Aeroplan.

11 months ago

Amadeus and Points.com Partner to Scale Loyalty Tech for Airlines

Amadeus and Points.com Partner to Scale Loyalty Tech for Airlines

Sean O'Neill, Skift

This deal is noteworthy because it represents a recent industry shift in the gravity of airline sales efforts. Work that used to happen on computers that interact mainly with travel agencies is now shifting toward computers that mainly power an airline's brand.com site and other direct sales channels.

12 months ago

Frequent Flyers Are Getting Happier With Most Airline Loyalty Programs

Frequent Flyers Are Getting Happier With Most Airline Loyalty Programs

Justin Bachman , Bloomberg

A new study shows frequent travelers are fairly pleased with their airline loyalty programs — but also don't entirely understand how those programs work. Would better understanding lead to more or less satisfaction?

1 year ago