Articles tagged “frequent flyer programs”

Lufthansa Will Be First European Airline to Adopt Dynamic Pricing for Award Seats

Lufthansa Will Be First European Airline to Adopt Dynamic Pricing for Award Seats

Grant Martin, Skift

Award seats on Lufthansa will soon be priced according to market demand instead of a strict tiered system. Not all passengers are happy.

2 weeks ago

Lufthansa Will Adopt Dynamic Award Pricing for Its Loyalty Program

Lufthansa Will Adopt Dynamic Award Pricing for Its Loyalty Program

Grant Martin, Skift

In moving to a dynamic-based system for selling award seats, Lufthansa will be the first European carrier to formally adopt the model. But will the program look like its American cousins?

3 weeks ago

Alaska Airlines and El Al Team Up on Loyalty

Alaska Airlines and El Al Team Up on Loyalty

Grant Martin, Skift

Alaska is launching a loyalty partnership with yet another outlying international air carrier. At this rate, it doesn't need to fully join an airline alliance.

1 month ago

U.S. Airlines Make It Easier to Redeem Frequent Flyer Miles: New Study

U.S. Airlines Make It Easier to Redeem Frequent Flyer Miles: New Study

Justin Bachman and Mary Schlangenstein, Bloomberg

The six largest U.S. airlines have lowered how many frequent-flier miles they require for some domestic flight awards, a study says. But the prices to redeem miles have tended to decline in tandem with airfares. In many cases, that means airline miles aren’t as valuable as before. Plus, international redemptions have generally gotten worse.

4 months ago

Why Southwest Needed to Deliver a Sweet Credit Card Promotion

Why Southwest Needed to Deliver a Sweet Credit Card Promotion

Brian Sumers, Skift

Southwest lags behind some of its competitors in credit card revenue. But it is working on fixing that.

4 months ago

Is Southwest’s New Credit Card Companion Pass Offer Too Good to Be True?

Is Southwest’s New Credit Card Companion Pass Offer Too Good to Be True?

Brian Sumers, Skift

New customers who apply for the Southwest credit card by Monday, February 11, and meet minimum spending requirements will earn one of the airline's companion passes for the rest of the year. The deal sounds too good to be true. But Southwest knows what it's doing. This is probably smart business.

4 months ago

Air Canada Completes Bringing Aeroplan Loyalty Program Into Its Fold

Air Canada Completes Bringing Aeroplan Loyalty Program Into Its Fold

Grant Martin, Skift

After a year of uncertainty, frequent flyers on Air Canada ended up almost right where they started at the beginning of the century: with the airline independently owning and operating Aeroplan.

5 months ago

Amadeus and Points.com Partner to Scale Loyalty Tech for Airlines

Amadeus and Points.com Partner to Scale Loyalty Tech for Airlines

Sean O'Neill, Skift

This deal is noteworthy because it represents a recent industry shift in the gravity of airline sales efforts. Work that used to happen on computers that interact mainly with travel agencies is now shifting toward computers that mainly power an airline's brand.com site and other direct sales channels.

6 months ago

Frequent Flyers Are Getting Happier With Most Airline Loyalty Programs

Frequent Flyers Are Getting Happier With Most Airline Loyalty Programs

Justin Bachman , Bloomberg

A new study shows frequent travelers are fairly pleased with their airline loyalty programs — but also don't entirely understand how those programs work. Would better understanding lead to more or less satisfaction?

10 months ago

U.S. Airlines Report Sky-High Profit From Frequent Flyer Programs

U.S. Airlines Report Sky-High Profit From Frequent Flyer Programs

Brian Sumers, Skift

This analyst has a point. Perhaps Wall Street is undervaluing airlines because investors don't know the full value of airline frequent flyer programs. But it's not clear anything will change.

10 months ago

Aimia Praised by Biggest Shareholder for Rejecting Air Canada’s Aeroplan Bid

Aimia Praised by Biggest Shareholder for Rejecting Air Canada’s Aeroplan Bid

Frederic Tomesco, Bloomberg

Aimia is taking aggressive action to show the Aeroplan frequent flyer program, which Air Canada started in 1984 but Aimia now owns, can exist after the airline adopts a new loyalty scheme in 2020. That might be true, and Aimia's investors seem to be buying it. But we still think the best move is for Aimia to sell Aeroplan back to Air Canada.

11 months ago

Aimia Refuses to Sell Aeroplan Frequent Flyer Program Back to Air Canada

Aimia Refuses to Sell Aeroplan Frequent Flyer Program Back to Air Canada

Brian Sumers, Skift

It always seemed unlikely Aimia would accept this offer for the Aeroplan program. But this is bad news for Air Canada frequent flyers who have spent decades building their frequent flyer accounts. If nothing changes, they won't be able to use their miles as they expected in less than two years.

11 months ago