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Airlines
The points' match from JetBlue shows the extent to which the airline will go to compete with Virgin America, its soon-to-be-stronger adversary.
Grant Martin, Skift | 7 years ago
Out of all the awards for loyalty and passenger or guest experience that we've seen in the travel industry, the Freddies are the one that seem to have the balance consistently right.
Grant Martin, Skift | 8 years ago
It looks like an Alaska tie-up is more likely and more beneficial to passengers.
For Alaska Airlines, sudden changes to its loyalty program may be a lesson learned in how temperamental frequent flyers can be. But in the end, travel hackers will have to either play the game that the airlines create or quit.
If airlines can widen redemption options while making their customers happy and boosting revenue in the same move, then all parties can walk away happy.
The era of enormous point bonuses on credit cards may be drawing to a close.
Budget travelers have fewer options for earning elite status this year.
The transformation of loyalty programs into ones that are better for airlines than they are for passengers is almost complete.
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Business travelers who pay will continue to make out well as the major U.S. airlines come courting for their loyalty.
Grant Martin, Skift | 9 years ago
Grant Martin, Skift | 10 years ago
