Articles tagged “frequent flyer miles”

United Airlines Removes Expiration Dates From Frequent Flyer Miles

United Airlines Removes Expiration Dates From Frequent Flyer Miles

Grant Martin, Skift

United's decision to remove the expiration date from MileagePlus accounts is a small gesture toward improving the lives of its loyalty program members — and could eventually be key to its growth.

3 weeks ago

British Airways Tests Award Seats Without Hefty Taxes

British Airways Tests Award Seats Without Hefty Taxes

Grant Martin, Skift

Could the end of the era of high award taxes and fees at British Airways be nigh? A new trial from the carrier is pushing the fees down on some award seats to only £1.

2 months ago

Delta Sees Stronger Direct Sales From Loyal Customers

Delta Sees Stronger Direct Sales From Loyal Customers

Grant Martin, Skift

Delta's strategy now appears to be driving loyalty in a different way: Instead of flying on the carrier because of SkyMiles, passengers simply want to fly on a better product.

2 months ago

Delta’s Economy Upgrades Put Product Over Loyalty

Delta’s Economy Upgrades Put Product Over Loyalty

Grant Martin, Skift

It used to be that hardcore loyalty nerds would avoid Delta's SkyMiles program because of its poor earning and redeeming channels. Now thanks to constant product improvements, those concerns may be moot.

2 months ago

New Accor and Air France-KLM Loyalty Partnership Raises Bar for Targeting Biz Travelers

New Accor and Air France-KLM Loyalty Partnership Raises Bar for Targeting Biz Travelers

Grant Martin, Skift

Like a similar program now in place between American and Hyatt, the partnership between Accor and Air France-KLM aims to share customers between similar target markets. Unlike its American cousin though, this partnership is open to all loyalty tiers.

3 months ago

Basic Business Class Fares Set Landmines for Frequent Flyers

Basic Business Class Fares Set Landmines for Frequent Flyers

Grant Martin, Skift

A new series of unbundled business class fares coming to market pushes many frequent flyer benefits to the side. For those religious about loyalty programs, the fares are worth avoiding.

3 months ago

Qantas Boldly Overhauls Loyalty Program, Resists Dynamic Pricing

Qantas Boldly Overhauls Loyalty Program, Resists Dynamic Pricing

Grant Martin, Skift

Broad changes to the frequent flyer program employed by Qantas should largely be welcomed by the airline's road warriors, a rarity in today's airline loyalty industry.

3 months ago

Lufthansa Will Be First European Airline to Adopt Dynamic Pricing for Award Seats

Lufthansa Will Be First European Airline to Adopt Dynamic Pricing for Award Seats

Grant Martin, Skift

Award seats on Lufthansa will soon be priced according to market demand instead of a strict tiered system. Not all passengers are happy.

4 months ago

Lufthansa Will Adopt Dynamic Award Pricing for Its Loyalty Program

Lufthansa Will Adopt Dynamic Award Pricing for Its Loyalty Program

Grant Martin, Skift

In moving to a dynamic-based system for selling award seats, Lufthansa will be the first European carrier to formally adopt the model. But will the program look like its American cousins?

4 months ago

U.S. Airlines Make It Easier to Redeem Frequent Flyer Miles: New Study

U.S. Airlines Make It Easier to Redeem Frequent Flyer Miles: New Study

Justin Bachman and Mary Schlangenstein, Bloomberg

The six largest U.S. airlines have lowered how many frequent-flier miles they require for some domestic flight awards, a study says. But the prices to redeem miles have tended to decline in tandem with airfares. In many cases, that means airline miles aren’t as valuable as before. Plus, international redemptions have generally gotten worse.

7 months ago

Capital One Adds Frequent Flyer Mile Transfer Option to Its Credit Cards

Capital One Adds Frequent Flyer Mile Transfer Option to Its Credit Cards

Grant Martin, Skift

A new tool coming from Capital One will make its travel credit cards more competitive with American Express and Chase. Only seasoned travel pros, however, may find it useful.

10 months ago

Walk a Few Miles and Earn Points: New Location-Based Loyalty Program Launches

Walk a Few Miles and Earn Points: New Location-Based Loyalty Program Launches

Grant Martin, Skift

A new loyalty program aims to reward travelers for everything from taking a walk to road tripping across the country. But will users find the rewards to be worth the cost of sharing their location data?

1 year ago