Articles tagged “frequent flier programs”

Airlines

Air India-Vistara Loyalty Programs: How Will They Be Combined Post-Merger?

In its nine years of operations, Vistara's service quality has created a strong base of loyal customers. The new information shared by the airline sheds light on how the merger will impact these customers.

Air India-Vistara Loyalty Programs: How Will They Be Combined Post-Merger?

Airlines

From Cost Center to Cash Generator: Air India Marketing Chief on New Loyalty Program

Sunil Suresh is bullish about the loyalty program's prospects of becoming a value creator for the airline, with significant growth forecast over the next three years.

From Cost Center to Cash Generator: Air India Marketing Chief on New Loyalty Program

Airlines

United Airlines Now Allows Family and Friends to Pool Miles for Booking Trips

United is one of the biggest U.S. airlines to allow friends and family to combine miles — at no extra fee — to redeem award tickets.

United Airlines Now Allows Family and Friends to Pool Miles for Booking Trips

Airlines

American Airlines CEO Seeks to Boost Revenue and Enhance Loyalty Program

American Airlines's top boss says the company is right to focus on underserved U.S. small cities and key international markets through its airline alliance. The airline is also considering enhancements to its frequent flyer program.

American Airlines CEO Seeks to Boost Revenue and Enhance Loyalty Program

Online Travel

Lufthansa Frequent Flyer Program Tests a Direct-to-Consumer Warby Parker Model

Lufthansa's test partnership may or may not work out. But what's certain is that all major travel rewards programs have broad opportunities to use their customer databases in ways that luxury retailers such as Aston Martin and Omega will actually like.

Lufthansa Frequent Flyer Program Tests a Direct-to-Consumer Warby Parker Model

Airlines

The Dawn of the Untethered Frequent Flier

With business travel down, is there a future where we see a surge in free agents untethered to loyalty plans? This might be on the horizon for certain segments.

The Dawn of the Untethered Frequent Flier

Online Travel

4 Key Takeaways From Skift’s Loyalty and Subscription Summit

The pandemic has proven the resilience of loyalty programs. But it has also suggested the need for travel brands to supplement their loyalty programs with subscription-based products that address complementary needs.

4 Key Takeaways From Skift’s Loyalty and Subscription Summit

Airlines

Travel Blogs Rode Credit Card Referrals Wave: What Comes Next?

If you wanted to make money in travel media in the past decade, credit card referral revenue was the best bet. But now that stream has dried up. Will it return?

Travel Blogs Rode Credit Card Referrals Wave: What Comes Next?

Airlines

How Fraudsters Bilked American Airlines and Citibank in Frequent Flyer Schemes

Airlines have complete control over their frequent flyer programs. They can take your miles for nearly any reason. It is probably not a good idea to try to defraud them.

How Fraudsters Bilked American Airlines and Citibank in Frequent Flyer Schemes

Airlines

Aeromexico Gets $50 Million Lifeline From A Loyalty Company

Aeromexico likely needs a lot more than $50 million. What it could use is a government bailout. It provides a valuable national service as Mexico's only long-haul airline. But the government is not interested in helping the company.