Articles tagged “emerging technology”

Technologies Every Hotelier Needs to Understand: Latest From Skift Research

Technologies Every Hotelier Needs to Understand: Latest From Skift Research

Rebecca Stone, Skift Research

The hotel industry needs to catch up with the times when it comes to technology, and we're not just talking about cloud offerings and software-as-a-service technologies. The smart hotelier of today is investing in next generation tech capabilities such as artificial intelligence, machine learning, voice capabilities, virtual reality, robotics, and more, but all with the guest experience in mind.

2 years ago

New Skift Research Report: Challenges for Hotels to Streamline Back-End Technologies

New Skift Research Report: Challenges for Hotels to Streamline Back-End Technologies

Rebecca Stone, Skift Research

The hotel tech stack of today should focus entirely on the customer journey and be arranged so that it provides guests a seamless experience. A hotel tech stack that is not integrated on the back-end will feel fragmented on the front-end.

2 years ago

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Airlines Are Finally on the Cusp of Getting Personalized Retailing Right

Airlines Are Finally on the Cusp of Getting Personalized Retailing Right

Sabre + Skift

Airlines and travel agencies are entering a new world of personalized retailing. While NDC will help push things forward, technology providers also need to think more broadly than the status quo and look ahead to the opportunities emerging technologies will present.

2 years ago