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Articles tagged “digital payments”

Business Travel

Mastering the Psychology Behind How Guests Want to Pay Hotel Bills

Most pieces of hotel research tend to look at how guests feel about staff service levels, or fluffier stuff like dining and decor, but a new psychological study commissioned by Amadeus reveals the extent to which a brand can be damaged by a poor payment experience.

Mastering the Psychology Behind How Guests Want to Pay Hotel Bills

Travel Technology

Kenya’s Cashless Tourism Still Trailing Larger Digital Payment Success

Kenya is a prime example of how far cashless economies need to go, especially for tourism. The country's successes will need to be measured against the challenges.

Kenya’s Cashless Tourism Still Trailing Larger Digital Payment Success
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Travel Technology

Skift Future of Lodging Forum Video: Creating Guest-Centric Payment Strategies for Hospitality

In this video from Skift Future of Lodging Forum 2022, we hear from Eric Liebman, senior vice president, SVP strategic partnerships, at JCB International Credit Card on how the hospitality industry can harness guest-centric payments to drive their customer and revenue strategies.

Skift Future of Lodging Forum Video: Creating Guest-Centric Payment Strategies for Hospitality
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Travel Technology

Skift Forum Europe Video: Using Payments to Design a Smarter Guest Experience

In this video from Skift Forum Europe, we hear from Planet’s chief marketing officer, Rory O’Neill, and vice president, hospitality payment solutions, Manika Singh, on how the right payment solutions can help hotels create great customer experiences as well as solve post-pandemic operational challenges.

Skift Forum Europe Video: Using Payments to Design a Smarter Guest Experience

Tourism

Visit Mexico to Tout Digital Wallet as Unofficial Loyalty Program

It's not obvious the world needs another payment method. But a points-based loyalty program tied to the new debit card may give Visit Mexico a tool to steer travelers to suppliers and locations that most need visitors. The idea is intriguing.

Visit Mexico to Tout Digital Wallet as Unofficial Loyalty Program
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Online Travel

Design the Future Video: Why Seamless Payments Are Critical to the Future of Travel

In this video conversation from Skift’s recent Design the Future event, we hear from Colin Smyth, vice president and general manager, travel, Flywire, about how the travel business can build trust and brand loyalty by implementing better payment systems — allowing them to focus on what they do best.

Design the Future Video: Why Seamless Payments Are Critical to the Future of Travel

Business Travel

Global Fintech Players Nium and Stripe Target Travel Payments for Growth

These startups are taking aim at the travel industry’s legacy payment systems, which Omicron will be putting to the test again this winter.

Global Fintech Players Nium and Stripe Target Travel Payments for Growth
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Hotels

Executive Q&A: Hotels Must Prioritize Payments Now to Stay Ahead in the Future

For many hotels, getting payments right is just another cost, system to integrate, or added complexity to manage. But when done correctly, payments can go beyond simply being used for transactions to better connect the dots between who your guests are and the experiences and services you provide.

Executive Q&A: Hotels Must Prioritize Payments Now to Stay Ahead in the Future
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Travel Technology

Skift Global Forum Video: Transformation in Travel — Spotlight on Payments

In this video conversation from Skift Global Forum 2021, we hear from Carleigh Jaques, Senior VP, General Manager, Cybersource, a Visa Solution, about the changing nature of digital payments in the post-pandemic era.

Skift Global Forum Video: Transformation in Travel — Spotlight on Payments
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Hotels

Executive Q&A: Lessons on the Future of Digital Payments for Travel and Hospitality Companies

The pandemic proved that digitized payment solutions are no longer a “nice-to-have” for travel and hospitality companies and the businesses they work with — they’re now a must. Thankfully, new digital payment solutions in the B2B space, many inspired by innovations in B2C payments, are now available, as the industry looks toward a post-pandemic landscape.

Executive Q&A: Lessons on the Future of Digital Payments for Travel and Hospitality Companies