Articles tagged “consumers”

Airlines

U.S. Consumers Complain About Airlines in Record Numbers

Today's podcast looks at airline passenger complaints, Dubai’s ascendency, and Indian tourists’ interest in African nations.

U.S. Consumers Complain About Airlines in Record Numbers

Hotels

Hotel Group Sonesta Faces Lawsuit Over ‘Junk Fee’ Disclosure

A growing number of class-action lawsuits could become a new headache for hotel companies as the U.S. spotlight shines on "junk fees."

Hotel Group Sonesta Faces Lawsuit Over ‘Junk Fee’ Disclosure

Airlines

Biden Administration Wants Congress to Mandate Flight Delay Compensation

The Biden administration wants a law that would mandate airlines pay cash compensation for delays in some cases, similar to how the European Union handles the issue. But the chance Congress will agree is low.

Biden Administration Wants Congress to Mandate Flight Delay Compensation

Airlines

Skift Analyst Session Finds Little Cause for Gloom in Global Travel Outlook

We think 2018 is setting up to be a solid year for growth in travel, despite lingering uncertainty over the direction of economic, foreign, and political policies around the world. Subscribe to Skift Research to learn more.

Skift Analyst Session Finds Little Cause for Gloom in Global Travel Outlook

Business Travel

New Skift Research Report: 2018 Global Travel Market Outlook

With many global markets showing healthy signs of growth and consumer and business confidence high, we expect the travel industry to benefit from a solid year of macroeconomic growth in 2018.

New Skift Research Report: 2018 Global Travel Market Outlook
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Online Travel

Skift Insights Deck: Using Customer-Centric Product Design to Stand Out in the Travel Industry

Travel businesses are rethinking their products and experiences for a new customer-focused era. Download our free report to learn more!

Skift Insights Deck: Using Customer-Centric Product Design to Stand Out in the Travel Industry

Hotels

Press Coverage of Destinations Matters Least in Travelers’ Decisions

The disconnect between the factors that affect travelers' decisions to go to a destination and choose where to stay, versus what travel businesses think matters for their profitability is in stark contrast here.

Press Coverage of Destinations Matters Least in Travelers’ Decisions
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Partnerships

The Magic of Historical Data: Understanding Consumer Habits And Profiting From It

Adara is a global leader in helping consumer brands find new customers using advanced precision-targeting technology powered by big data sourced from the world's leading travel and hospitality companies. To learn more visit AdaraGlobal.com

The Magic of Historical Data: Understanding Consumer Habits And Profiting From It

Tourism

9 Reasons Why Consumers Visited the NYT Travel Show This Weekend

We'd love to see a travel show that combines technology with and an approach to the subject that says 2014 and beyond rather than "is it still the 1990s?"

9 Reasons Why Consumers Visited the NYT Travel Show This Weekend

Tourism

Consumer Group Calls Travel Insurance a ‘Bad Deal’

It's rarely worth it for small journeys, but big trips and specialized tours can take advantage of cutome packages to protect major investments.