Articles tagged “connected room”

Hilton Is Wary of the Risks of Hyper-Personalization

Hilton Is Wary of the Risks of Hyper-Personalization

Sarah Enelow-Snyder, Skift

Hyper-personalization may be all the rage, but so is respecting the customer's data. Hilton wants to be on the right side of that fine line.

1 week ago

A Look Back at What the Hospitality Industry Taught Itself in 2017

A Look Back at What the Hospitality Industry Taught Itself in 2017

Deanna Ting, Skift

In 2017, the hotel industry took stock of the prior year's major mergers, focused on putting them all together, and worked on figuring out a path into the future.

6 months ago