Nancy Trejos, Skift
The latest perk hotels are offering guests: flexible check-in and checkout. Some charge a fee. But some are granting it for free. It's an interesting play to attract more loyal customers who will book directly with the hotels and not with online travel agencies.
2 months ago
Kyunghee Park, Bloomberg
As a major business hub, the check-in experience at Changi Airport's new terminal can't miss any marks. And given the volume of connecting traffic that flows through the airport travelers will also care about how easy it is to reach connecting flights.
2 years ago
Marisa Garcia, Skift
With the advanced biometric and baggage scanning technologies available, someone should look into fully automating the security screening process. It could prove more reliable than some of today’s people-based systems. We’re thinking of you, TSA.
5 years ago
Julie Johnsson, Bloomberg
Kudos to Alaska for turning its unique position into an opportunity for innovation.
5 years ago
