Sean O'Neill and Brian Sumers, Skift
After years of being stuck in the past, new "smart" airports are embracing technology and data to improve the experience for both passengers and vendors. But progress is still slow, widening the gap between cutting-edge and archaic facilities. What's needed? More vision, less bureaucracy.
2 weeks ago
Justin Bachman, Bloomberg
Airlines and other travel companies have been testing more than 50 systems for so-called biometric identification technologies, such as faceprint scans. But the industry needs to agree on standards for collecting, tracking, exchanging, and protecting travelers' data to speed everyone's journeys.
5 months ago
Marisa Garcia, Skift
Abu Dhabi is preparing for dramatic growth ahead of demand by modernizing IT systems and introducing more automation to the passenger process. This is a general trend at major international hubs, which serve as convenient transfer terminals for extra long-haul flights, and want to have passengers spending more time shopping or dining and less time standing in line.
4 years ago
Marisa Garcia, Skift
Airlines and airports need to leverage data assets and embrace technological improvements with greater speed, if they are to keep up with other digital consumer services. The word "silos" came up again in discussions on managing airline and airport data exchange, and that word comes up too often.
4 years ago
