Matt Heidkamp, Skift
In today’s consumer-centric world, where experiences, personal fulfillment, and transformative moments are revered as the ultimate currency, the role of design — in every sense of the word — has never been more important. This is our brief guide to understanding the elevated role of design in the travel industry.
3 days ago
Maria Lenhart, Skift
With more cruise choices than ever before, there are plenty of opportunities for travel advisors to boost earnings from cruise sales. Doing so, however, means taking a proactive approach to education and customer service.
3 days ago
Dennis Schaal, Skift
Amazon's deal with Cleartrip using Amazon Pay for India domestic flights could be a forerunner of similar moves in other emerging markets where payment systems are being disrupted. This time around in travel, Amazon has decided to partner rather than build its own offering — a very reasonable way to get back into the game.
4 days ago
Sam Unsted, Bloomberg
At Skift Forum Europe in April, Thomas Cook CEO Peter Fankhauser said the company should bounce back as long as it de-leverages its balance sheet and pays back it debt. Will that be enough?
1 week ago
Anurag Kotoky, Bloomberg
The last thing India's airline sector needs right now, after the collapse of Jet Airways, is a wobbling strategy by its market leader, IndiGo. Let's hope this founders feud is a tempest in a teapot that passes quickly.
1 week ago
Patrick Whyte, Skift
TUI's global plans are ambitious and bring it into direct competition with strong local online players, but as the CEO said, it only needs a relatively small number of customers to fulfill its needs.
1 week ago
William Wilkes and Richard Weiss, Bloomberg
It's not just the scale of these numbers that is worrying, it's that the companies don't appear to be taking them seriously.
2 weeks ago
Rafat Ali, Skift
The early submission deadline for the 2019 Skift Design Awards has been extended to May 17. Claim your spot as an industry innovator now!
3 weeks ago
Dennis Schaal, Skift
Sabre is engaged in a tough but necessary technology transition. Beyond the system outages it has experienced recently, some of the events impacting its financial results, namely the Jet Airways financial collapse and the Boeing 737 Max groundings, are beyond the company's control.
3 weeks ago
Anna Molin, Bloomberg
As many as 170,000 passengers may be affected through Sunday because of a pilots strike at Scandinavian carrier SAS. Across the globe, a pilots shortage in most markets is strengthening the hand of labor in contract talks.
4 weeks ago
Dennis Schaal, Skift
When the Trump administration took office in 2017, the popular wisdom was that it would eliminate U.S. travel to Cuba. The changes have turned out to be incremental, but now it appears that non-family travel to Cuba will be all but gone.
1 month ago
Madhu Unnikrishnan, Skift
A long-simmering fight over Open Skies is boiling over again and is dividing the U.S. airline industry. The U.S. major carriers say Air Italy is a Trojan horse for Qatar Airways to expand in the U.S. JetBlue and the cargo carriers argue changing the rules of the game now would invite retaliation.
1 month ago