Articles tagged “airlines”

Business of Loyalty: Oneworld Alliance Has a New Hole in Its European Network

Business of Loyalty: Oneworld Alliance Has a New Hole in Its European Network

Grant Martin, Skift

Air Berlin's potential absorption into Lufthansa may foreshadow fewer clean connections for American Airlines travelers heading to continental Europe, while United customers may see a benefit.

1 day ago

Trump Plan to Improve U.S. Infrastructure Is Going Nowhere for Now

Trump Plan to Improve U.S. Infrastructure Is Going Nowhere for Now

Andrew Sheivachman, Skift

A plan to invest in U.S. infrastructure was supposed to be a slam dunk for the Trump administration. Yet even with an experienced political operator such as the Secretary of Transportation, it's now unclear whether any robust plan will ever come to fruition.

2 days ago

Travel This Week: Will Airbnb Block Hotel Surge Pricing for Solar Eclipse?

Travel This Week: Will Airbnb Block Hotel Surge Pricing for Solar Eclipse?

Sean O'Neill and Dennis Schaal, Skift

Hotels used to be nearly the only game in town for accommodations during high-demand occasions, and they could charge whatever the market would bear. They can still charge guests whatever the market will bear but the question is whether companies such as Airbnb are changing the market and pricing dynamics.

3 days ago

Travel-Tilting Hedge Funds Are Investing in Airlines and Online Travel Agencies

Travel-Tilting Hedge Funds Are Investing in Airlines and Online Travel Agencies

Dennis Schaal, Skift

Follow the money — at your own risk, of course. These two hedge funds are putting their money in airline and online travel agency stocks, often investing in competitors. Rising tides lift all boats, after all.

6 days ago

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What Operational Excellence Really Means for Business Travel

What Operational Excellence Really Means for Business Travel

Delta Air Lines + Skift

Airlines need to deliver operational excellence to build long-term relationships with corporate travel managers and their travelers, but it’s often easier said than done. Delta has not only made real efforts to achieve operational excellence, but also provides its customers with full insight into how its performance compares with its competitors.

1 week ago

Travel This Week  — What to Expect: Virtuoso Will Tout Pivotal Role of Travel Agents

Travel This Week — What to Expect: Virtuoso Will Tout Pivotal Role of Travel Agents

Dennis Schaal, Skift

It's only a segment of the U.S. population that has a go-to travel agent for trip planning, although they are more popular in other parts of the world. Virtuoso is trying to equip its members with the smarts to adapt to the evolving traveler, and you have to give Virtuoso credit for that.

1 week ago

Bombardier Eyes Transatlantic Routes With New Single-Aisle Plane

Bombardier Eyes Transatlantic Routes With New Single-Aisle Plane

Christopher Jasper and Benjamin Katz , Bloomberg

We've heard great things about the performance of Bombardier's jet, a fuel-efficient aircraft that should be able to fly into challenging airports like London City and Aspen, Colorado. But airlines don't need that many planes capable of reaching difficult mountain or city airports, so this is a niche play.

2 weeks ago

Hawaiian Airlines Is Handling Customer Service Inquiries Via Text Message

Hawaiian Airlines Is Handling Customer Service Inquiries Via Text Message

Brian Sumers, Skift

In the not too distant future, we expect bots will be sophisticated enough to handle almost all customer service inquires sent via text message. But we're not there yet, so it's refreshing Hawaiian Airlines is going with an all-human approach.

2 weeks ago

Marriott Unseats Wyndham as Best Hotel Loyalty Program in New Ranking

Marriott Unseats Wyndham as Best Hotel Loyalty Program in New Ranking

Grant Martin, Skift

Alaska Airlines continued to scoop up awards for its distance-based loyalty program while Marriott took advantage of its recent merger in this year's U.S. News and World Report's loyalty program rankings.

2 weeks ago

Channel Shock: The Future of Travel Distribution

Channel Shock: The Future of Travel Distribution

Andrew Sheivachman, Skift

The global distribution systems aren't going anywhere. Innovation, however, is happening in the margins of the travel distribution marketplace, with airlines seeking to regain control of their destiny.

2 weeks ago

Sabre Axes 900 Workers to Revamp Some of Its Business Lines

Sabre Axes 900 Workers to Revamp Some of Its Business Lines

Sean O'Neill, Skift

By cutting the management ranks, Sabre's new CEO Sean Menke addresses a gripe of "management bloat" among workers writing on review sites like Glassdoor. He also wisely cuts costs to fund new investment.

3 weeks ago

Tips From a Road Warrior: Never Eat on Planes and Always Carry Pepto-Bismol

Tips From a Road Warrior: Never Eat on Planes and Always Carry Pepto-Bismol

Mark Ellwood, Bloomberg

You will almost certainly feel better when you arrive if you don't eat the airline food. But what fun is that? Eating two or three meals on a long-haul flight is part of the experience, right?

1 month ago