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Articles tagged “airline passenger experience”

Airlines

Delta Is Testing Free Meals in Domestic Coach Class

Even if this test goes nowhere, and Delta stays with the status quo, you should give the airline some credit for trying something new (even if it's old). This is why most insiders believe Delta is the most innovative major U.S. carrier.

Brian Sumers, Skift | 6 years ago

Delta Is Testing Free Meals in Domestic Coach Class

Airlines

United Launches Its New Much-Hyped Polaris Business Class

From a public relations perspective, United has had a near flawless rollout of its new Polaris Business Class. But with it now flying, can the airline meet customer expectations? Or did the carrier over-promise what it can deliver?

Brian Sumers , Skift | 6 years ago

United Launches Its New Much-Hyped Polaris Business Class

Airlines

American Dumps Gogo Wi-Fi on 500 Planes for Speedy ViaSat Alternative

The good news is that Internet speeds on American Airlines will improve markedly. The bad? This will take "years," according to an airline spokesman. So travelers should be patient.

Brian Sumers , Skift | 6 years ago

American Dumps Gogo Wi-Fi on 500 Planes for Speedy ViaSat Alternative

Airlines

This Is Why Long-Haul Coach Class Has Hardly Changed in Five Decades

Feel free to read as many articles as you want about new coach concept seats. But let's be honest: The coach configuration on most planes hasn't changed in decades, and it's probably not going to change any time soon.

Brian Sumers, Skift | 6 years ago

This Is Why Long-Haul Coach Class Has Hardly Changed in Five Decades

Airlines

Boeing Wants Passengers to Control Their Experience Via Smartphones

Give Boeing credit for trying to innovate, but it is it really so hard to control the overhead light by pushing a button?

Brian Sumers , Skift | 7 years ago

Boeing Wants Passengers to Control Their Experience Via Smartphones