Articles tagged “airline passenger experience”

Airlines

London’s Heathrow Ups 2022 Passenger Forecast Amid Airport Chaos

The revised passenger forecast reflects that Heathrow has benefited from a resurgence in travel. Now, if only the airport could get its act together to avoid long queues and chaotic luggage piles.

London’s Heathrow Ups 2022 Passenger Forecast Amid Airport Chaos

Airlines

Dubai Airport CEO Expects Pre-Covid Traffic Levels by 2024

As Dubai Airport gears up to reach pre-pandemic levels, CEO Paul Griffiths expects oil prices and inflation to drive up airfares. However, he is confident that demand would remain undented.

Dubai Airport CEO Expects Pre-Covid Traffic Levels by 2024

Airlines

American CEO Doug Parker Demands an End to Violent Incidents on Airplanes

One of the most prominent figures in the U.S. aviation industry expressing anger over the rash of violent incidents in the skies should spur Washington to enact more measures to protect flight attendants.

American CEO Doug Parker Demands an End to Violent Incidents on Airplanes

Airlines

Airlines Urge U.S. and Britain to Trial Virus Testing for Flyers to Revive London-New York Route

Passenger testing could enable an "air bridge" between London and New York. Yet quick, accurate, and affordable tests remain rare.

Airlines Urge U.S. and Britain to Trial Virus Testing for Flyers to Revive London-New York Route

Airlines

How Airlines Are Relying More on Design Improvements to Make Flying Better

Don't fault airlines for lack of innovation. It's a risky business that doesn't always reward companies that act boldly. Instead, take solace in knowing that airlines are embracing smaller innovations that could make travel better.

How Airlines Are Relying More on Design Improvements to Make Flying Better

Airlines

Alaska Air Catches Up on Carving Out New Revenues

Customers may not like so-called segmentation in airplane cabins. But almost every U.S. airline is using it to boost revenues.

Alaska Air Catches Up on Carving Out New Revenues

Airlines

Chile’s Latam Airlines Improves Premium Product Ahead of Delta Tie-Up

After changing its fare structure to compete with low-cost carriers and earmarking $400 million to improve its cabins, Latam’s rollout of premium economy on domestic and regional routes makes sense. It puts the carrier in a position to offer higher-end services without the added complexity of a major business cabin reconfiguration.

Chile’s Latam Airlines Improves Premium Product Ahead of Delta Tie-Up

Airlines

United Chases Premium Flyers With Spacious New Regional Jets

United Airlines has been at a disadvantage at competitive hubs because it has fewer regional jets with first class and extra-legroom seats than American Airlines and Delta Air Lines. This new product will erase that gap. But putting 50 seats on 70-seat airplane is a big gamble.

United Chases Premium Flyers With Spacious New Regional Jets

Airlines

Delta Air Lines Sells a New Subscription That Indirectly Includes Overhead Bin Access

This priority boarding craze is getting out of hand. Almost no one wants to get on an airplane 45 minutes before it departs. People go nuts over boarding early because they have overhead bin anxiety. Can we just start charging for bin space? It's a precious resource for which demand outstrips supply.

Delta Air Lines Sells a New Subscription That Indirectly Includes Overhead Bin Access

Airlines

What’s Gone Wrong at American Airlines?

American Airlines has made a lot of excuses for its performance this year. It blames so many of its problems on a labor dispute and the grounding of the Boeing 737 Max. But perhaps there's something more here?

What’s Gone Wrong at American Airlines?