David Shepardson, Reuters
Passenger testing could enable an "air bridge" between London and New York. Yet quick, accurate, and affordable tests remain rare.
4 weeks ago
Brian Sumers, Skift
Don't fault airlines for lack of innovation. It's a risky business that doesn't always reward companies that act boldly. Instead, take solace in knowing that airlines are embracing smaller innovations that could make travel better.
8 months ago
Brian Sumers, Skift
Customers may not like so-called segmentation in airplane cabins. But almost every U.S. airline is using it to boost revenues.
8 months ago
Kristin Majcher, Skift
After changing its fare structure to compete with low-cost carriers and earmarking $400 million to improve its cabins, Latam’s rollout of premium economy on domestic and regional routes makes sense. It puts the carrier in a position to offer higher-end services without the added complexity of a major business cabin reconfiguration.
8 months ago
Justin Bachman, Bloomberg
United Airlines has been at a disadvantage at competitive hubs because it has fewer regional jets with first class and extra-legroom seats than American Airlines and Delta Air Lines. This new product will erase that gap. But putting 50 seats on 70-seat airplane is a big gamble.
11 months ago
Brian Sumers, Skift
This priority boarding craze is getting out of hand. Almost no one wants to get on an airplane 45 minutes before it departs. People go nuts over boarding early because they have overhead bin anxiety. Can we just start charging for bin space? It's a precious resource for which demand outstrips supply.
12 months ago
Brian Sumers, Skift
American Airlines has made a lot of excuses for its performance this year. It blames so many of its problems on a labor dispute and the grounding of the Boeing 737 Max. But perhaps there's something more here?
1 year ago
Brian Sumers, Skift
The majority of U.S. travelers don't have to worry about how they'll upgrade on United Airlines. But United's most loyal customers, who contribute more than their share of revenue, care deeply about the process. United can't make things too difficult for them, or they will defect.
1 year ago
Justin Bachman, Bloomberg
At two annual conferences, executives from Boeing and Airbus love to talk about the aircraft of the future. They drop buzz phrases like "internet of things." And yet, as travelers know, the aircraft cabin changes very little, year after year. Airlines are not big risk takers. They like what has always worked.
1 year ago
Brian Sumers, Skift
Spirit Airlines is taking delivery of new aircraft, so this is an easy time for the airline to add more comfortable seats. The big question is will the airline pay to retrofit older jets to new standards? That's an expensive proposition, but it would show the airline is paying attention to passenger desires.
1 year ago
Brian Sumers, Skift
People think airlines don't listen to customers. But they do, especially when revenue is at stake. American's most lucrative customers fly in first class, and when they're not happy, it's a problem. We're not surprised American is changing course on its short-haul first class product.
1 year ago
Brian Sumers, Skift
At most airlines, the advertising tagline is just for marketing. But Delta seems to take its tagline — "Keep Climbing" — a little more seriously than its competitors.
1 year ago
