Articles tagged “airline loyalty”

Travel Blogs Rode Credit Card Referrals Wave: What Comes Next?

Travel Blogs Rode Credit Card Referrals Wave: What Comes Next?

Brian Sumers, Skift

If you wanted to make money in travel media in the past decade, credit card referral revenue was the best bet. But now that stream has dried up. Will it return?

6 days ago

How Fraudsters Bilked American Airlines and Citibank in Frequent Flyer Schemes

How Fraudsters Bilked American Airlines and Citibank in Frequent Flyer Schemes

Brian Sumers, Skift

Airlines have complete control over their frequent flyer programs. They can take your miles for nearly any reason. It is probably not a good idea to try to defraud them.

1 month ago

How Is United Airlines’ Loyalty Program Worth $22 Billion?

How Is United Airlines’ Loyalty Program Worth $22 Billion?

Brian Sumers, Skift

United opened some of the books for its MileagePlus program. It's a highly lucrative operation, based mainly on sales of miles to third parties, including credit card companies.

2 months ago

United Airlines Uses Its Loyalty Program to Secure $5 Billion Loan

United Airlines Uses Its Loyalty Program to Secure $5 Billion Loan

Tracy Rucinski, Reuters

America seems to think recovery mode has begun. United Airlines is not so sure. The airline is raising massive cash to withstand the worst.

2 months ago

Loyalty Programs Still Show Some Life for Decimated Hotels and Airlines

Loyalty Programs Still Show Some Life for Decimated Hotels and Airlines

Sean O'Neill, Skift

In the past two months, travelers have bought roughly 100 million points and miles a day, on average. That's good news for cash-strapped airlines and hotels. They're using promotions to transform potentially costly refunds for canceled travel into less costly miles and points.

4 months ago

New Skift Webinar on Airlines on April 9: Rethinking Routes, Fleets and Loyalty

New Skift Webinar on Airlines on April 9: Rethinking Routes, Fleets and Loyalty

Brian Quinn, Skift

Join Skift Airline Weekly and Skift aviation business editors this week for a dive into the top shifts happening across the airline industry. March was a month of historic tumult for airlines, and the prospects are not looking any better in April.

4 months ago

How Frequent Flyer Programs Can Offer Some Relief to Struggling Airlines

How Frequent Flyer Programs Can Offer Some Relief to Struggling Airlines

Brian Sumers, Skift

Loyalty programs are one of the biggest assets at an airline. As bad as things are, the programs probably still have value that airlines can leverage for cash.

5 months ago

United May Still Lag Delta, American on Loyalty Revenue Even After New Credit Card Deal

United May Still Lag Delta, American on Loyalty Revenue Even After New Credit Card Deal

Brian Sumers, Skift

United President Scott Kirby has a reputation for being a skilled negotiator. But because of a mistake by previous management, he had little leverage with JP Morgan Chase. That makes for tough contract renewal talks.

6 months ago

How Delta Plans to Best Its Record-Setting Year

How Delta Plans to Best Its Record-Setting Year

Brian Sumers, Skift

Airlines have been boom-and-bust businesses for as long as almost anyone can remember. But has Delta Air Lines cracked the secret code? Or is it just better at managing expectations?

7 months ago

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New Whitepaper: How Airlines Can Leverage Location-Based Data to Increase Market Share

New Whitepaper: How Airlines Can Leverage Location-Based Data to Increase Market Share

Skyhook + Skift

When used in conjunction with each other, geospatial, temporal, and other flight data, can not only help an airline increase customer loyalty, but also strategically expand its footprint around the world.

10 months ago

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How Airlines Are (Finally) Stepping Up Their Loyalty Programs with Big Data

How Airlines Are (Finally) Stepping Up Their Loyalty Programs with Big Data

SessionM + Skift

Airlines are taking cues from sectors outside the travel industry, including dining, wellness, and retail to better target and engage with their passengers. The key to success is delivering personalized messages through the smarter and secure use of customer data, experts said.

11 months ago

Marriott and Emirates Are Latest to Launch Hotel-Airline Loyalty Partnership

Marriott and Emirates Are Latest to Launch Hotel-Airline Loyalty Partnership

Grant Martin, Skift

It's now possible to earn bonus points and other perks as an elite Marriott Rewards member flying on Emirates and vice versa. Sure, Emirates may not fly to every destination on the planet, but free points are free points.

1 year ago