Articles tagged “airline innovation report”

How United Is Chasing Revenue by Adding More Premium Seats

How United Is Chasing Revenue by Adding More Premium Seats

Brian Sumers, Skift

By adding a new premium-heavy configuration, United Airlines will be increasing operational complexity. It is hoping it can offset that with increased revenue. Will the plan work?

4 days ago

JetBlue’s Great European Tease Is Almost Over

JetBlue’s Great European Tease Is Almost Over

Brian Sumers, Skift

Will JetBlue expand to Europe? It's not clear. There are some strong reasons for, and some strong reasons against. The good news: The airline plans to share its decision at some point this year.

2 weeks ago

Can Norwegian Air Survive?

Can Norwegian Air Survive?

Brian Sumers, Skift

We suspect Norwegian Air, which is in weaker financial shape than most passengers might expect, will survive 2019. But the first quarter will be an important harbinger of things to come. It's always a rough period for European airlines because leisure demand is slow.

3 weeks ago

The Secret to David Neeleman’s New U.S. Startup? The Airplane.

The Secret to David Neeleman’s New U.S. Startup? The Airplane.

Brian Sumers, Skift

Network planners often salivate over new-generation aircraft, and with good reason. New technology allows airlines to profitably fly routes that might not have worked in the past.

1 month ago

How’d That Aviation Story Go Viral? Blame Artificial Intelligence

How’d That Aviation Story Go Viral? Blame Artificial Intelligence

Brian Sumers, Skift

If it happens on an airline and someone tweets it, journalists will know. It's often not because of their top-rate investigative reporting skills. Instead, they're using an artificial intelligence platform that flags interesting posts on social media. The future is here, folks.

1 month ago

How Southwest Airlines Looks to Grow in Los Angeles

How Southwest Airlines Looks to Grow in Los Angeles

Brian Sumers, Skift

It has been a long time since Los Angeles International Airport has seen real gate growth. It's nice to see the airport considering some expansion.

2 months ago

When Will More Innovation Come to U.S. Airports?

When Will More Innovation Come to U.S. Airports?

Brian Sumers, Skift

Most U.S. airports are clunky, publicly run enterprises, and they innovate slowly. Plus, their largest tenants — airlines — can be cheap, and unwilling to pay more than they need to. But a few airports are innovating, and that's good news for passengers.

2 months ago

Premium Economy Isn’t Really Economy Class. Why Does It Have the Name?

Premium Economy Isn’t Really Economy Class. Why Does It Have the Name?

Brian Sumers, Skift

The premium economy cabin many global airlines are installing isn't much like regular economy. So why do many airlines include "economy" in its name?

2 months ago

When Airlines Auction Premium Seats, Some Passengers Win

When Airlines Auction Premium Seats, Some Passengers Win

Brian Sumers, Skift

Airlines are trying to monetize their best products. Imagine that. More and more, airlines look like a sustainable business. We'll see if it lasts.

2 months ago

Why Airlines Rarely Know Exactly How Much Food and Drink They Need for Each Flight

Why Airlines Rarely Know Exactly How Much Food and Drink They Need for Each Flight

Brian Sumers, Skift

Will data science change how airlines stock food and drink carts? It could happen, and EasyJet is leading the way.

2 months ago

Why Do Airlines Still Make Consumers Telephone for Help?

Why Do Airlines Still Make Consumers Telephone for Help?

Brian Sumers, Skift

It's 2018, and yet most U.S. airlines still handle almost all inquiries from customers via telephone. That has to change.

3 months ago

Airlines Rack Up Big Margins From Premium Seat Sales

Airlines Rack Up Big Margins From Premium Seat Sales

Brian Sumers, Skift

A skeptic might say airlines are doing so well selling premium seats because their standard offering is getting worse. There's some truth to that. But airlines have also gotten better at targeting passengers with the right offers for them.

3 months ago