Articles tagged “airline innovation report”

When Airlines Auction Premium Seats, Some Passengers Win

When Airlines Auction Premium Seats, Some Passengers Win

Brian Sumers, Skift

Airlines are trying to monetize their best products. Imagine that. More and more, airlines look like a sustainable business. We'll see if it lasts.

6 days ago

Why Airlines Rarely Know Exactly How Much Food and Drink They Need for Each Flight

Why Airlines Rarely Know Exactly How Much Food and Drink They Need for Each Flight

Brian Sumers, Skift

Will data science change how airlines stock food and drink carts? It could happen, and EasyJet is leading the way.

2 weeks ago

Why Do Airlines Still Make Consumers Telephone for Help?

Why Do Airlines Still Make Consumers Telephone for Help?

Brian Sumers, Skift

It's 2018, and yet most U.S. airlines still handle almost all inquiries from customers via telephone. That has to change.

3 weeks ago

Airlines Rack Up Big Margins From Premium Seat Sales

Airlines Rack Up Big Margins From Premium Seat Sales

Brian Sumers, Skift

A skeptic might say airlines are doing so well selling premium seats because their standard offering is getting worse. There's some truth to that. But airlines have also gotten better at targeting passengers with the right offers for them.

4 weeks ago

Why American Airlines Is So Obsessed With On-Time Departures

Why American Airlines Is So Obsessed With On-Time Departures

Brian Sumers, Skift

Deep down, American Airlines President Robert Isom is an operations guy. We've rarely seen someone get so excited while talking about what it takes to make sure an airplane departs on time.

1 month ago

Why Air Baltic Staked Its Future on a Next-Generation Jet

Why Air Baltic Staked Its Future on a Next-Generation Jet

Brian Sumers, Skift

It's a shame the airline business is so dependent on scale. If it wasn't, we might have more airlines like Air Baltic. Despite being passenger-friendly and innovative, Air Baltic probably can't survive long-term as an independent entity.

1 month ago

Airline Passengers Welcome More Digital Solutions to Common Travel Problems

Airline Passengers Welcome More Digital Solutions to Common Travel Problems

Andrew Sheivachman, Skift

Flyers want technology to improve their experience going through security checkpoints and when dealing with the nightmare of a travel disruption. Airlines need to do more to smooth over the pain points, and mobile technology can help them do it.

1 month ago

Delta Is Betting on Tablet Technology to Solve In-Flight Entertainment Conundrum

Delta Is Betting on Tablet Technology to Solve In-Flight Entertainment Conundrum

Brian Sumers, Skift

Maybe Delta's new in-flight screens on its Airbus A220s will be better than previous generations. Or maybe they won't be. Either way, Delta deserves credit. Few of its competitors put screens on domestic airplanes anymore. Delta could have easily gone without them.

2 months ago

The Next Phase of Skift’s Growth: Welcoming Airline Weekly to the Family

The Next Phase of Skift’s Growth: Welcoming Airline Weekly to the Family

Rafat Ali, Skift

We are doubling down on the coverage of the global airline sector and now have the strongest business coverage of commercial aviation, both online and through our Forums around the world.

2 months ago

African Low-Cost Airline Fastjet Is Running on Fumes

African Low-Cost Airline Fastjet Is Running on Fumes

Patrick Whyte, Skift

It looks like the end is nigh for beleaguered Fastjet. Unless investors are willing to put up more cash for an airline that shows no sign of profitability six years after launching.

2 months ago

Yet Another Reminder on Why Airline Competition Is a Beautiful Thing

Yet Another Reminder on Why Airline Competition Is a Beautiful Thing

Brian Sumers, Skift

Frontier is far from the most perfect U.S. airline. It gets more than its share of complaints, and its on-time rate is worse than the U.S. average. But the airline is making some improvements to try to keep passengers from defecting to legacy carriers. That's good for consumers.

2 months ago

What’s Wow Air’s Next Move?

What’s Wow Air’s Next Move?

Brian Sumers, Skift

Can Wow Air make it as a standalone airline? We're not sure. But the airline has some options for its future.

2 months ago