Articles tagged “airline innovation report”

Why Are Passengers So Harsh on Airplane Seats?

Why Are Passengers So Harsh on Airplane Seats?

Brian Sumers, Skift

You ever sit in an airline seat and think, "Boy, this thing is not in good shape"? Don't blame the airline. Blame your fellow passengers.

5 days ago

Investors Are Giving Up on Gogo Even as Airlines Add Wi-Fi

Investors Are Giving Up on Gogo Even as Airlines Add Wi-Fi

Brian Sumers, Skift

Poor Gogo. Its stock is getting pummeled in public markets, and there doesn't seem to be a lot of hope among investors. How will the company respond?

2 weeks ago

Southwest Hoping Its ‘Lovable’ Reputation Will Help It Bounce Back

Southwest Hoping Its ‘Lovable’ Reputation Will Help It Bounce Back

Brian Sumers, Skift

Southwest has built a reputation as a safe, reliable, and customer-friendly airline over nearly five decades. That has helped Southwest recently, as it has faced one of the biggest tragedies in its history.

3 weeks ago

Delta Is Doing Better Than Its Rivals When It Comes to Premium Passengers

Delta Is Doing Better Than Its Rivals When It Comes to Premium Passengers

Michael Sasso, Bloomberg

Sure, Delta benefits from less low-cost competition than the other legacy carriers but you still have to do things right to retain the biggest spending travelers.

3 weeks ago

Airlines Would Prefer Passengers Stop Stealing Their Bedding

Airlines Would Prefer Passengers Stop Stealing Their Bedding

Brian Sumers, Skift

On the one hand, airlines are improving the flying experience — at least for business class — so much that passengers want to take a piece home with them. On the other, blanket theft is bad for the bottom line. We're pretty sure carriers don't have this problem in coach.

4 weeks ago

Why News of Allegiant Air’s Safety Record Didn’t Surprise Airline Insiders

Why News of Allegiant Air’s Safety Record Didn’t Surprise Airline Insiders

Brian Sumers, Skift

The information presented Sunday on 60 Minutes might be new to most travelers, but not to airline industry insiders. The question now: Is Allegiant getting better? We think the answer is yes.

1 month ago

How Damaging Will a 60 Minutes Report Be to Allegiant Air?

How Damaging Will a 60 Minutes Report Be to Allegiant Air?

Brian Sumers, Skift

The 60 Minutes report on Sunday about Allegiant Air was solid, serious journalism. But it wasn't much of a surprise to industry insiders, who have known about the carrier's issues for awhile. Will executives have to deal with a wider fallout now?

1 month ago

Why Southwest Has So Many Flights That Leave Before 6 a.m.

Why Southwest Has So Many Flights That Leave Before 6 a.m.

Brian Sumers, Skift

Southwest added a bunch of flights earlier this year departing before 6 a.m., and passengers didn't seem to like them. But fear not. It's a short-term thing.

1 month ago

Why Qantas Flies a Nonstop Every Day Between New York and Los Angeles

Why Qantas Flies a Nonstop Every Day Between New York and Los Angeles

Brian Sumers, Skift

Tag flights — when an airline lands in one international city and then almost immediately takes off for another — are disappearing from aviation as more airlines launch ultra-long-haul nonstops that make the stop unnecessary. But Qantas will probably keep its Los Angeles-New York nonstop for awhile.

2 months ago

Why Airlines Almost Always Serve Breakfast on Long-Haul Overnight Flights

Why Airlines Almost Always Serve Breakfast on Long-Haul Overnight Flights

Brian Sumers, Skift

Could airlines stop with the 4 p.m. breakfasts? Savvy travelers want to get acclimated to their new time zone as fast as possible, and a later afternoon meal of sausage and eggs doesn't help. But keep the coffee. It's vital.

2 months ago

How Lufthansa Group Tries to Beat Back Its Own Bureaucracy

How Lufthansa Group Tries to Beat Back Its Own Bureaucracy

Brian Sumers, Skift

The bureaucracy at a major legacy airline often rivals that of a government. So when Lufthansa Group decided it needed an innovation hub, it purposely built it in Berlin, far from the main headquarters. That was probably a good idea.

2 months ago

JetBlue’s Popular Mint Business Class Disrupted All of Its Rivals

JetBlue’s Popular Mint Business Class Disrupted All of Its Rivals

Brian Sumers, Skift

JetBlue's not the most profitable U.S. airline. It's not the most on-time. It doesn't have nearly the selection of destinations as its larger competitors. But the airline has succeeded in disrupting the industry with its innovative business class product.

2 months ago