Articles tagged “airline innovation report”

Low-Cost Carrier Ryanair Aims to Cope With Likely Strikes During Peak Season

Low-Cost Carrier Ryanair Aims to Cope With Likely Strikes During Peak Season

Irene García Pérez, Christopher Jasper, and Peter Flanagan, Bloomberg

Ryanair expects minimal cancellations if pilots in Britain and Ireland go ahead with a strike as planned. But anticipated moves in the next few weeks promise many labor actions. Ryanair passengers should keep an eye on their flight statuses.

2 months ago

Does British Airways Have Its Mojo Back?

Does British Airways Have Its Mojo Back?

Brian Sumers, Skift

British Airways probably will never win back its past magic. But the airline can get better and as it strives to improve, it should look forward, not back.

7 months ago

Let the Planes Depart On Time

Let the Planes Depart On Time

Brian Sumers, Skift

United wants to hold flights to wait for connecting passengers. But is this the right idea?

7 months ago

American Plots Long-Haul Expansion

American Plots Long-Haul Expansion

Brian Sumers, Skift

American Airlines has never flown to Africa, and the last time it flew to India, it lost lots of money. But the airline is now the world's largest, and it could soon expand internationally.

8 months ago

Southwest Sues Its Mechanics Union Over Purported Job Action

Southwest Sues Its Mechanics Union Over Purported Job Action

Mary Schlangenstein, Bloomberg

Southwest's operation has been less reliable than usual recently. The airline has asked whether some mechanics, upset about the status of contract negotiations, may be purposely citing minor issues to pull aircraft from service. A federal judge must decide if this is a job action, or something else.

8 months ago

Where Are the Female Airline Executives?

Where Are the Female Airline Executives?

Brian Sumers, Skift

There are remarkably few top female executives at airlines. This needs to change — and soon.

8 months ago

The Politics Behind Air France-KLM’s Peace Deal

The Politics Behind Air France-KLM’s Peace Deal

Brian Sumers, Skift

KLM CEO Pieter Elbers has done a fine job with his airline. It is a good thing he is staying put. But how will he work with group CEO Ben Smith? We'll find out.

8 months ago

Why Southwest Needed to Deliver a Sweet Credit Card Promotion

Why Southwest Needed to Deliver a Sweet Credit Card Promotion

Brian Sumers, Skift

Southwest lags behind some of its competitors in credit card revenue. But it is working on fixing that.

8 months ago

How Smart Are Airlines With Upselling?

How Smart Are Airlines With Upselling?

Brian Sumers, Skift

We're often told that travel brands will soon know what we want to buy before we do. But few airlines are anywhere near that level.

8 months ago

What’s Behind American’s Falling Customer Satisfaction Scores?

What’s Behind American’s Falling Customer Satisfaction Scores?

Brian Sumers, Skift

Many airline executives believe the most important driver of customer satisfaction is reliability. American Airlines hasn't been pleased with its customer satisfaction scores, so it is trying to improve the basics of its operation. That's probably the right move. But does it also need to improve its product or brand image?

9 months ago

Is Business Class Heading for an Upgrade?

Is Business Class Heading for an Upgrade?

Brian Sumers, Skift

We know first class is on the way out on routes between the biggest business cities. But do travelers want a better-than-business option at a reasonable price?

9 months ago

How United Is Chasing Revenue by Adding More Premium Seats

How United Is Chasing Revenue by Adding More Premium Seats

Brian Sumers, Skift

By adding a new premium-heavy configuration, United Airlines will be increasing operational complexity. It is hoping it can offset that with increased revenue. Will the plan work?

9 months ago