Articles tagged “airline fees”

United Makes Live TV and Movies Free on Some Flights

United Makes Live TV and Movies Free on Some Flights

Justin Bachman, Bloomberg

The change is a smart way to improve the airline's customer service, which has taken a few hits over the past couple years. Plus, it's just in time for the Super Bowl.

4 months ago

Southwest Airlines Follows Rivals by Making In-Flight Movies Free

Southwest Airlines Follows Rivals by Making In-Flight Movies Free

Mary Schlangenstein, Bloomberg

While free movies are a nice perk to have, many travelers are probably more concerned with getting free Wi-Fi.

7 months ago

American Airlines Copies U.S. Rivals by Hiking Checked Baggage Fees

American Airlines Copies U.S. Rivals by Hiking Checked Baggage Fees

Mary Schlangenstein, Bloomberg

JetBlue started this round of bag fee hikes and United and Delta followed. American took a tiny bit longer, but bowed to the inevitable.

8 months ago

U.S. Airlines Target Fares and Fees as They Try to Recoup Higher Fuel Costs

U.S. Airlines Target Fares and Fees as They Try to Recoup Higher Fuel Costs

Mary Schlangenstein, Bloomberg

Fuel prices are rising, and airlines must recoup higher costs. We understand that. But we think airlines should raise fares, not fees. The good news for travelers is that fares go up and down depending on an airline's costs and competitive pressure. But fees only go in one direction — up. Higher fees will be with us forever, including when fuel is cheap again.

9 months ago

Ryanair’s Latest Fee Targets Carry-Ons With Wheels

Ryanair’s Latest Fee Targets Carry-Ons With Wheels

Anthony Palazzo, Bloomberg

Flyers always hate a new restriction, but this is a valid question: Would you rather leave on time, or have more liberty with your carry-on?

9 months ago

United’s Revenue Architect Plans to Add New Fees for Slightly Better Seats

United’s Revenue Architect Plans to Add New Fees for Slightly Better Seats

Brian Sumers, Skift

This is a tough call. In some ways, what United is doing with preferred seats is unfair. It may make it harder for families to sit together. But at the same time, most of United's competitors have similar fees.

9 months ago

Bag Fees Were the Most Successful Airline Business Model Change of the Past Decade

Bag Fees Were the Most Successful Airline Business Model Change of the Past Decade

Micheline Maynard, Skift

In the past decade, airlines have successfully convinced flyers to pay for everything from seat assignments to checking bags. But some of their most loyal customers are fuming.

1 year ago

United Generates More Ancillary Revenue Than Any Other Airline

United Generates More Ancillary Revenue Than Any Other Airline

Brian Sumers, Skift

On short-haul flights, airlines have just about levied all the fees they can. But fees are just starting to creep in on long-haul flights. Expect that trend to continue in the next few years.

3 years ago

Airlines Align Around Fewer Free Checked Bags for Customers

Airlines Align Around Fewer Free Checked Bags for Customers

Grant Martin, Skift

Domestic first class customers just lost a free checked bag on American Airlines in the latest lap in the race to the bottom.

3 years ago