Switchfly

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How Travel Brands Can Take Control of Customers’ Travel Booking Experience

How Travel Brands Can Take Control of Customers’ Travel Booking Experience

Switchfly + Skift

Nearly every travel brand knows that direct bookings offer a powerful opportunity to take control of their relationship with customers. But knowing how to make it happen can be challenging. The emerging set of best practices below offers a road map to move from idea to action.

2 months ago

Sponsored
Loyalty Beyond Points and Miles: Creating Rewarding Experiences for the Experiential and Millennial Traveler

Loyalty Beyond Points and Miles: Creating Rewarding Experiences for the Experiential and Millennial Traveler

Switchfly + Skift

Today’s consumer no longer thinks about loyalty solely in terms of points and miles. That’s created a growing opportunity for travel brands to rethink the strategies they use to build loyalty with travelers.

5 months ago

Sponsored
How Customer Data and Dynamic Inventory Can Deliver Better Travel Buying Experiences

How Customer Data and Dynamic Inventory Can Deliver Better Travel Buying Experiences

Switchfly + Skift

Today’s travel consumer faces a needlessly complex online shopping experience. There are too many choices, and offers are not customized to address buyers’ unique needs. To solve this problem, travel brands must use what they already know about their customers to simplify, streamline and personalize the purchase process.

6 months ago