SkiftX Original

Skiftx Original
Skift Forum Asia Video: Quantum Leadership as the Catalyst and Enabler for Transformational Wellness

Skift Forum Asia Video: Quantum Leadership as the Catalyst and Enabler for Transformational Wellness

Wellness may be booming, but there’s still plenty of opportunity to do something new, said Octave Institute founder Fred Tsao. His holistic vision, based around the idea of Quantum Leadership, could become a new model for the sector.

1 month ago

Skiftx Original
Skift Forum Asia Video: Build Lasting Relationships Using Customer Feedback

Skift Forum Asia Video: Build Lasting Relationships Using Customer Feedback

In an era of “big data,” it’s easy to overlook the fact that meeting planner feedback is one of the most powerful tools that hospitality companies can use to drive repeat business and boost event revenue.

1 month ago

Skiftx Original
Skift Forum Asia Video: How APAC is Transforming the Global Payments Landscape

Skift Forum Asia Video: How APAC is Transforming the Global Payments Landscape

Mobile payments are already commonplace in parts of Asia — China particularly — but as travelers adopt these tools, travel companies will need both local expertise and deep technological capabilities to make sure their guests can pay when and how they like.

1 month ago

Skiftx Original
Skift Forum Europe Video: AI and Personalization – The Next Stage in Travel Marketing

Skift Forum Europe Video: AI and Personalization – The Next Stage in Travel Marketing

Artificial intelligence was a hot topic at this year’s Skift Forum Europe in London. In this video recap from the event, we learn more about how Tinyclues is helping travel brands like Thomas Cook use AI to deliver more personalized shopping and buying experiences to customers at scale.

1 month ago

Skiftx Original
Skift Forum Europe Video: How Radisson Hotel Group is Charting a New Course to Great Experiences

Skift Forum Europe Video: How Radisson Hotel Group is Charting a New Course to Great Experiences

Today’s travel industry marketers face an increasingly complicated path to reach and influence their customers. In this video recap of a conversation from Skift Forum Europe 2019, we hear how Accenture and Radisson Hotel Group are helping tackle some of these challenges.

1 month ago

Skiftx Original
Skift Forum Europe Video: Quantifying the Hotel Brand Experience With AI

Skift Forum Europe Video: Quantifying the Hotel Brand Experience With AI

Artificial intelligence was a hot topic at this year’s Skift Forum Europe in London. In this video recap from the event, we learn more about how Travelsify is using AI to help unlock unexpected insights about hotels and their brands hidden within customer review data.

1 month ago

Skiftx Original
Skift Global Forum Recap: How Airlines Can Maximize the Results of Ancillary Merchandising

Skift Global Forum Recap: How Airlines Can Maximize the Results of Ancillary Merchandising

Airlines have reaped huge rewards in recent years from sales of ancillary products. But as we discovered during this Skift Global Forum panel, their future success is by no means assured. Airlines will need to learn to think more like retailers, using what they know about customers to deliver the right products and services that meet passengers’ constantly changing needs.

6 months ago

Skiftx Original
How Mastercard Is Upping the Travel Industry’s Data Game

How Mastercard Is Upping the Travel Industry’s Data Game

Combining their insights on consumer spending trends and strong connections to vendors around the world, Mastercard has the unparalleled ability to help companies across the travel landscape harness insights and embrace challenges to enhance their businesses.

7 months ago

Skiftx Original
Skift Global Forum Recap: Taking Traveler Personalization to the Next Level

Skift Global Forum Recap: Taking Traveler Personalization to the Next Level

Personalization is already a critical component of today’s travel industry business strategy. But as we learned from this Skift Global Forum panel, the industry now needs to evolve beyond personalization to embrace “hyper-relevance,” a practice where companies use customer insights to better serve the constantly changing needs of travelers.

8 months ago

Skiftx Original
Introducing Skift Cities: How Destinations Are Evolving to Create the Future of Meetings

Introducing Skift Cities: How Destinations Are Evolving to Create the Future of Meetings

Matt Heidkamp

We’re launching a new platform that examines the evolving role of cities as collision spaces for knowledge, creativity, and new ideas, and what that means for meetings and destinations.

8 months ago

Skiftx Original
Winner Announced in the First Air Pitch Startup Competition, from Skift and the Accenture Amadeus Alliance

Winner Announced in the First Air Pitch Startup Competition, from Skift and the Accenture Amadeus Alliance

If you think the global airline industry is impervious to change but in need of major disruption, you’re not alone. That’s why Skift and the Accenture Amadeus Alliance launched their first Air Pitch Startup Competition to highlight three companies that are bringing innovation to the sector.

8 months ago

Skiftx Original
Video: VisitDallas President and CEO on How Destinations Are Fighting Against Discriminatory Legislation

Video: VisitDallas President and CEO on How Destinations Are Fighting Against Discriminatory Legislation

Phillip Jones, president and CEO of VisitDallas, joined Greg Oates, SkiftX’s editor-at-large, at Skift Global Forum 2018 to discuss the value in banding together with fellow organizations and stakeholders to fight discriminatory legislation.

8 months ago