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Using the Power of Integrated Systems to Drive Next-Level Personalization
Salesforce + Skift
Gone are the days when “legacy systems” could explain away a travel brand’s inability to deliver next-level personalization.
5 months ago
Support Skift and Independent Journalism During the Travel Industry's Moment of Crisis.
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Gone are the days when “legacy systems” could explain away a travel brand’s inability to deliver next-level personalization.
5 months ago
Salesforce + Skift
Higher customer service expectations in the airline industry mandates a new approach to using innovative technology. This means not only deploying solutions to improve direct-to-customer experiences but also empowering employees to provide exceptional service at every touchpoint.
8 months ago
Salesforce + Skift
The use of technology in hospitality must go beyond improving consumer-facing products and digital experiences. Its true potential will be realized when hotel staff are empowered with the right insights at the right time so that they can transform guest experiences.
10 months ago