Sabre + Skift
Next-generation airline retailing is just around the corner, and early-adopters are well on their way to reaping the benefits.
1 month ago
Let’s face it –– airlines aren’t known for their infrastructure innovations. But applying new, intelligent technology infrastructures can bring them into the modern world and allow them to provide their customers with the right offer, at the right time, at the right price.
3 months ago
Airlines that want to compete in today’s rapidly evolving consumer landscape need to rethink how they package, price, and sell products. Fortunately, solving this challenge may not be as difficult as it might seem.
4 months ago
The global distribution system and next-generation retailing solutions will play pivotal roles in helping airlines and agents offer contextual, personalized products that NDC-enabled content presents, allowing them to step confidently into the future of retailing.
Airlines and travel agencies are entering a new world of personalized retailing. While NDC will help push things forward, technology providers also need to think more broadly than the status quo and look ahead to the opportunities emerging technologies will present.
6 months ago
Leisure travel has seen increased technology capabilities in recent years, but managed travel still lags far behind. Using an integrated tool that incorporates mobile experiences found in the leisure space can help close the gap to improve traveler satisfaction, drive adoption, and increase savings.
1 year ago
Expense management is often one of the most frustrating parts of the business travel journey. However, user-friendly mobile tools and the ability to integrate a customized solution can make the process a lot smoother.
Companies need to take a mobile-first approach that offers on-the-go flexibility to connect with today’s business travelers, encourage in-program bookings, and help make travel and expense activities as seamless as possible.
Recent research has found that a majority of frequent travelers are finding more value in the airport experience. There are some clear steps for today’s airport to take as it evolves into the airport of tomorrow.
2 years ago
Airlines need to incorporate a next-generation revenue management solution that goes above and beyond just the management of seat revenue. Success in today’s industry requires a solution that incorporates advanced technology that is robust and provides airlines with more accurate, real-time information in an easy-to-consume and interpret format.
Even as airlines work to streamline the airport journey, provide more personalized offers, and deliver memorable in-flight experiences, there's still room for major improvement on the most important part of the airline customer experience – getting passengers to their destination on time.
In the ever-changing realm of revenue management, focusing on revenue per customer vs. revenue per seat is the way of the future for the airline industry.
