Collinson

Sponsored
Executive Q&A: Smart Loyalty Programs Need to Balance Transactional and Emotional Benefits

Executive Q&A: Smart Loyalty Programs Need to Balance Transactional and Emotional Benefits

Collinson + Skift

Companies are focusing on bringing diverse strategies and disparate technologies together to create the perfect points system for their loyalty offerings –– but true differentiation is created by really understanding the customers and through personalized programs.

2 months ago

Sponsored
Free eBook: Putting Traveler Loyalty Back on Track

Free eBook: Putting Traveler Loyalty Back on Track

Collinson + Skift

It was not clear three years ago whether Spirit could make it long term. It ran a shoddy operation, and it had alienated many of its customers. But Spirit is back, and it's making good returns for shareholders.

3 months ago