Cendyn

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Enhancing Loyalty: Best Practices for CRM Systems in Asia-Pacific

Enhancing Loyalty: Best Practices for CRM Systems in Asia-Pacific

Cendyn + Skift

Encompassing diverse markets in mature economies like Australia, Japan, and Singapore, and those with vast growth potential like China, expectations of service and customer experience can vary widely throughout the Asia-Pacific Region. This report looks at strategies to build hospitality customer loyalty through effective use of customer relationship management (CRM.)

10 months ago

Sponsored
The Hotel Industry’s Automated Future: A Framework for AI With a Human Touch

The Hotel Industry’s Automated Future: A Framework for AI With a Human Touch

Cendyn + Skift

Data has shifted the foundation of the hotel industry. Managers can now segment guest profiles to infinite degrees and track guest habits, interests, preferences and any unrecognized revenue opportunities or paths to stronger brand loyalty –– it’s all in the data. Download this report for free today!

1 year ago