SkiftUX

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American Airlines’ In-Flight Indie Music Experiment Pays off in Social Media Love

American Airlines’ In-Flight Indie Music Experiment Pays off in Social Media Love

Marisa Garcia, Skift

If Indie be the mix of love, play on.

4 years ago

Are the Skies Ready for Fully Immersive 3-D Passenger Entertainment?

Are the Skies Ready for Fully Immersive 3-D Passenger Entertainment?

Marisa Garcia, Skift

No airline in its right mind would put these devices on the right heads. The passengers who most need to escape their surroundings aren’t flying in first class, and HMDs in Economy just won’t fly.

4 years ago

Health App Might One Day Tell Flight Crew When You’re Blue or Green

Health App Might One Day Tell Flight Crew When You’re Blue or Green

Marisa Garcia, Skift

Any ideas to improve airlines’ understanding of how their passengers feel in-flight couldn’t come soon enough.

4 years ago

Google Street View Comes to Planes With SAS’s Interactive Tours

Google Street View Comes to Planes With SAS’s Interactive Tours

Marisa Garcia, Skift

If this trend points to virtual tours as the future of air travel booking, we're onboard with the idea.

4 years ago

A Few Easy Ways to Make the Friendly Skies More Friendly

A Few Easy Ways to Make the Friendly Skies More Friendly

Colin Nagy, Skift

A new approach to loyalty and innovation is necessary for U.S. carriers to remain viable in the long-term. Because protectionist instincts will only help you for so long.

4 years ago

2015 Trend: Travel Brands Downsize on Design and Move Towards Simplicity

2015 Trend: Travel Brands Downsize on Design and Move Towards Simplicity

Dan Peltier, Skift

Hotels, airlines and airports who aren’t trying to simplify their guest experience are now in the minority, but more importantly the simplification of their designs better reflects how guests actually travel and behave on trips today.

5 years ago

2015 Trend: Travel Brands Reimagine Themselves as Lifestyle Connoisseurs

2015 Trend: Travel Brands Reimagine Themselves as Lifestyle Connoisseurs

Samantha Shankman, Skift

Amid increased competition and more sophisticated marketing tools, a lifestyle brand that connects to travelers’ ideals of themselves and the world has become the one vehicle left for building a long-term meaningful relationship with customers. It will be the key differentiator for future generations and a staple of product development moving forward.

5 years ago

Why Finding the Perfect Airline Seat Takes Detective Work

5 years ago

Skift Forum Video: The Secret to Building the Perfect Airplane Seat

Skift Forum Video: The Secret to Building the Perfect Airplane Seat

Jason Clampet, Skift

The only frustrating thing about listening to Orson is hearing all the good ideas that get left on the cutting room floor.

5 years ago

Skift Forum Video: Virgin America’s Founding CEO on Building an Airline Customers Love

Skift Forum Video: Virgin America’s Founding CEO on Building an Airline Customers Love

Jason Clampet, Skift

Reid has the freedom to be provocative and the experience to be right about what he says.

5 years ago

Skift Forum Video: Southwest’s CMO on the Right Way to Brand an Airline

Skift Forum Video: Southwest’s CMO on the Right Way to Brand an Airline

Jason Clampet, Skift

Despite its size, Southwest is more capable of delivering a consistent brand and user experience -- mainly for good, but sometimes for bad -- than any other major airline in the U.S.

5 years ago

Singapore Air’s Business Class Seats That Embrace Lazy Summers

Singapore Air’s Business Class Seats That Embrace Lazy Summers

Kyunghee Park and Clement Tan, Bloomberg

Singapore's idea of a business class is enough to make most people not care that first class exists.

5 years ago