Skift Pro Terms of Service

FAQ

 

Why should I pay for Skift.com reporting?
Skift’s independent journalism has been mission-critical for the travel sector for years now, and even more so in a pandemic world. As travel reopens and recovers, Skift’s role becomes even more important from here in helping decipher the path ahead for the global travel industry. Going ahead, we are focusing on building Skift such that our reporting is not solely subsidized by the companies we cover, to continue on this independent voice of reason. We have made the decision to begin charging for access to our online resource.

More travel professionals get their industry news from Skift’s trusted editors and reporters than any other source. As a distributed company, Skift has reporters and analysts in New York, London, Singapore, Los Angeles, Denver, Philadelphia and San Francisco and planning more global cities as we grow.

 

Can I still read Skift.com for free?
Non-members can read three exclusive stories every 30 days without joining, and can subscribe to our daily newsletter which has the top headlines of the day. They will always have free access to stories produced by our sponsors, the leading brands and our Skift X content studio. These stories will not count towards the three-story cap.

 

Can I share my membership with others?
Memberships are single-user licenses. Sharing your account or login information — including people at the same company — is not permitted and will result in cancelling the membership without a refund.

 

How long are your memberships?
We offer both one- and two-year memberships.

 

I used to read Skift for free. Why do I have to start paying?

We have made the decision to begin charging for access to our online resource. This is an important shift for Skift. This decision builds a key revenue stream that will be more resilient to industry down cycles, it will strengthen Skift’s editorial team, our journalism efforts, and our commitment to the travel industry.

We allow free access to a set number of Skift news articles. When the monthly free reading limit of three stories is reached, users are asked to become Skift Pro Members.

 

I am a Skift Research Subscriber, does that mean I have access to Skift Pro?
No. However, all Skift Research Subscribes can take advantage of exclusive discounts when joining Skift Pro. Please email Anne Duffy, and@skift.com to learn more.

 

I am an Skift Airline Weekly Subscriber, does that mean I have access to Skift Pro?
No. However, all Skift Airline Weekly Subscribes can take advantage of exclusive discounts when joining Skift Pro. Please email Anne Duffy, and@skift.com to learn more.

 

Do you offer monthly payment options?
Unfortunately, not at this time. Skift Pro Memberships are billed up front and annually and we accept all major credit cards.

 

How can I obtain a receipt from my purchase?
You will find a copy of your receipt in your Skift account. Log in to your My Skift dashboard here: https://my.skift.com/. Transaction receipts can be found on the lower right hand side of your dashboard.

 

Can I get a refund if I cancel?
No. While we can cancel or transfer your Skift Pro Membership, we do not offer refunds.

 

What happens at the end of my Skift Pro Membership?
All memberships will automatically renew at the end of the membership period. If the billing information is up-to-date, you are charged the annual fee and your membership will continue. If you wish to change your billing information, you can do so under “Billing Method” in your account.

If you do not wish to automatically renew your membership, you MUST contact and@skift.com 30 days before your renewal date with your termination request.

 

Can I share Skift Pro content with my colleagues and professional network?
No, the individual membership is intended for single use, and we monitor the sharing of passwords to enforce our copyright licenses. If you’re interested in having your team gain access to Skift Pro, we offer multi-user licenses. For pricing information, please reach out to skiftpro@skiftpro.com.

 

How can I share what I’ve learned from Skift Pro articles?
Skift (Airline Weekly, Skift Research, and Skift Pro) does not allow sharing or distribution of full reports or articles published on our sites. We also prohibit the sharing of logins. However, you can share snippets, data points, sentences, or knowledge you’ve acquired from our content within your company and with outside associates. When you do so, we ask that you cite Skift and add our logo on any document pages published. A simple citation will do: “According to Skift…”

Refund Policy

Cancellation of Skift Pro Memberships
You may provide written/email notice to cancel your membership at any time. Skift will discontinue future annual charges associated with your membership upon receiving this notice. You will have access to all content until the expiration of the current subscription.

We reserve the right to issue refunds or credits at our sole discretion. If we issue a refund or credit, we are under no obligation to issue the same or similar refund in the future.

 

Changes to Content or Access
We reserve the right to make changes to our digital products at any time. If we temporarily reduce or eliminate the charge for content or access that you are currently paying for under different terms, you will not receive a refund.

 

If any or all of our digital products are temporarily unavailable, you will not receive a refund. We reserve the right to issue refunds or credits at our sole discretion. If we issue a refund or credit, we are under no obligation to issue the same or similar refund in the future.

 

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