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United Kicks Off Polaris Service — Skift Business Traveler

United Kicks Off Polaris Service — Skift Business Traveler

Grant Martin, Skift

United's rollout of its Polaris Business Class went very smoothly from a communications perspective. But now that passengers are beginning to see it appear, has the airline over-promised what it can deliver?

4 days ago

3 Insights Into the Role of Email in the Travel Digital Marketing Landscape

3 Insights Into the Role of Email in the Travel Digital Marketing Landscape

Rafat Ali, Skift

Take it from us, email is the most important communication tool in the travel marketer's handbook. Our latest SkiftEDU webinar shows you how to take advantage of its power.

5 days ago

Video: Why the Travel Industry Doesn’t Understand Millennials

Video: Why the Travel Industry Doesn’t Understand Millennials

Patrick Whyte, Skift

Young people aren’t one monolithic group: an 18-year-old is very different from a 34-year-old. The travel industry needs to act smarter and start thinking in subsets.

1 week ago

Lufthansa Pilot Strike Is a Bad Start to Holiday Travel Season — Skift Business Traveler

Lufthansa Pilot Strike Is a Bad Start to Holiday Travel Season — Skift Business Traveler

Grant Martin, Skift

Passengers flying on Lufthansa this week may want to recheck their itineraries -- Lufthansa pilots just authorized an extension to their strike into the middle of this week.

2 weeks ago

This Black Friday, Skift Trends Reports Are Off 50%, Get Them Today

This Black Friday, Skift Trends Reports Are Off 50%, Get Them Today

Rafat Ali, Skift

This Black Friday, we are giving you exclusive discounts to access our premium insights at a fraction of their regular costs.

2 weeks ago

United’s New Basic Economy Fares Are More Restrictive Than the Competition — Skift Business Traveler

United’s New Basic Economy Fares Are More Restrictive Than the Competition — Skift Business Traveler

Grant Martin, Skift

United surprised the airline community when it announced that its basic economy fares wouldn't allow for free overhead carry-on luggage this week. To many, that makes its upcoming basic economy fare worse than the competition. But will mainstream passengers care?

3 weeks ago

Travel Marketing Webinar This Tuesday: Crafting Effective Email Newsletters

Travel Marketing Webinar This Tuesday: Crafting Effective Email Newsletters

Rafat Ali, Skift

Learn how to take your email marketing to the next level in our first live -- and on-demand -- webinar on Nov. 22.

3 weeks ago

Save the Date: Skift Global Forum 2017, Sep 26-27 in New York City

Save the Date: Skift Global Forum 2017, Sep 26-27 in New York City

Rafat Ali, Skift

Save the date for 2017’s most inspirational and creative travel industry gathering!

4 weeks ago

Video: What We Can All Learn From The Modern Supertraveler

Video: What We Can All Learn From The Modern Supertraveler

Patrick Whyte, Skift

Until now what the modern day supertraveler thinks and wants has not really been understood. The Supertraveler Manifesto lifts the lid on these high maintenance, highly connected individuals.

4 weeks ago

American Air’s 2017 Loyalty Program Takes Shape — Skift Business Traveler

American Air’s 2017 Loyalty Program Takes Shape — Skift Business Traveler

Grant Martin, Skift

As American plans to operate its first full year of a revenue-based loyalty program, it's slowly releasing details on how it works. Most of the program rules fall into line with competitors, which should surprise almost nobody.

4 weeks ago

The Future of the Travel Industry Is at Stake From This Morning On

The Future of the Travel Industry Is at Stake From This Morning On

Rafat Ali, Skift

We at Skift will try and make sense of the epochal changes ahead, for ourselves, for this industry we so dearly love, and for the world curious about the future of travel and our industry.

1 month ago

Premium Economy Competition Heats Up — Skift Business Traveler

Premium Economy Competition Heats Up — Skift Business Traveler

Grant Martin, Skift

There's a bit more clarity into how and when American and Delta are launching premium economy cabins next year, but the big question of how it'll be marketed yet remains unanswered.

1 month ago