American wants flyers to know that it's only "shuffling" reward prices. We're not sure what that means either.
With executive changes in place, passengers are surely next in line.
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The big three U.S. carriers are excited about their business class products. But it's easy to argue that they are playing catch up.
The new flight attendants' contract at United, coupled with other steps CEO Oscar Munoz is taking, could finally enable United to make up some serious ground against its competitors.
While Delta has among the best on-time performances in the industry and arguably one of the better products, one wonders how the new CEO, who assumed the role only three months ago, will whether the storm.
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We're not sure of the pilot's complaints, but we do know that improved on-time arrivals these days have much in common with schedules that don't always represent reality.