Articles tagged “sgf2018”

Airlines

Skift Global Forum Recap: How Airlines Can Maximize the Results of Ancillary Merchandising

Airlines have reaped huge rewards in recent years from sales of ancillary products. But as we discovered during this Skift Global Forum panel, their future success is by no means assured. Airlines will need to learn to think more like retailers, using what they know about customers to deliver the right products and services that meet passengers’ constantly changing needs.

Skift | 3 years ago

Online Travel

How Mastercard Is Upping the Travel Industry’s Data Game

Combining their insights on consumer spending trends and strong connections to vendors around the world, Mastercard has the unparalleled ability to help companies across the travel landscape harness insights and embrace challenges to enhance their businesses.

Skift | 3 years ago

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Online Travel

Skift Global Forum Recap: Taking Traveler Personalization to the Next Level

Personalization is already a critical component of today’s travel industry business strategy. But as we learned from this Skift Global Forum panel, the industry now needs to evolve beyond personalization to embrace “hyper-relevance,” a practice where companies use customer insights to better serve the constantly changing needs of travelers.

SkiftX + Skift | 3 years ago

Airlines

Winner Announced in the First Air Pitch Startup Competition, from Skift and the Accenture Amadeus Alliance

If you think the global airline industry is impervious to change but in need of major disruption, you’re not alone. That’s why Skift and the Accenture Amadeus Alliance launched their first Air Pitch Startup Competition to highlight three companies that are bringing innovation to the sector.

Skift | 3 years ago

Tourism

Video: VisitDallas President and CEO on How Destinations Are Fighting Against Discriminatory Legislation

Phillip Jones, president and CEO of VisitDallas, joined Greg Oates, SkiftX’s editor-at-large, at Skift Global Forum 2018 to discuss the value in banding together with fellow organizations and stakeholders to fight discriminatory legislation.

Skift | 3 years ago

Hotels

Video: Travelsify Unveils Hotel Brand DNA to Close the Gap Between Brand Personality and Guest Experiences

CEO and co-founder of Travelsify and SkiftX’s editor-at-large sat down at Skift Global Forum 2018 to discuss how hotels can tell better brand stories.

Skift | 3 years ago

Meetings

Video: Cvent Talks Challenges for Hotels and the Future of Meeting and Event Tech

Cvent’s senior vice president, hospitality cloud shares what the company is all about and its view of what’s in store for both live meeting inventory and industry tech tools.

Skift | 3 years ago

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Online Travel

Skift Global Forum 2018 Recap: Humanizing the Travel Experience Is Key to Building Loyalty

Integrating new technology to improve your brand offerings is great, but there’s no value in it without connecting to customers on a human level.

Olson 1to1 + Skift | 3 years ago

Hotels

Airbnb’s Strategic Advisor Never Saw Homesharing Coming

Chip Conley mixes some self-promotion into his predictions, but these insights from a longtime hospitality insider warrant attention.

Hannah Sampson, Skift | 3 years ago

Online Travel

Google Working on Solving the Pain Points in Vacation Package Shopping

When Google perfects vacation package search, this could be a very compelling product because some have tried, but few are doing it in any meaningful way. This is all part of Google's steady and ongoing rise in the travel e-commerce ecosystem.

Dennis Schaal, Skift | 3 years ago