On Airlines

Airlines

U.S. Airlines Shouldn’t Enter the Blame Game Fray Over Travel’s Summer of Chaos

This is going to be a tough summer for U.S. airlines. They are scheduling more flights than the system can handle as passengers show a near insatiable appetite for tickets. The last thing they need to be doing is joining the pass-the-buck club between airports and governments.

U.S. Airlines Shouldn’t Enter the Blame Game Fray Over Travel’s Summer of Chaos

Airlines

U.S. Airlines Are Failing Passengers This Summer: It Could Have Been Worse

U.S. airlines took tens of billions in government bailouts. Now, many are having trouble delivering basic services to their consumers. It is a bad look, but it does not mean the bailouts were the wrong idea. Whether you like it or not, airlines are special. People rely on them, and the government had no choice.

U.S. Airlines Are Failing Passengers This Summer: It Could Have Been Worse

Airlines

U.S. Airlines Could Regret Taking Billions More In Government Bailouts

The easy move is for U.S. airlines to take billions of dollars in new subsidies, if offered by the government. But there could be future repercussions.

U.S. Airlines Could Regret Taking Billions More In Government Bailouts

Airlines

Putting Europe’s Low-Cost Carriers in Peril Should Not Be a Lasting Legacy From Government in This Crisis

Legacy airlines are in trouble. Many deserve bailouts. But let's not take it too far. There's no reason to penalize low-cost airlines. If they can make money with cheap fares, let them.

Putting Europe’s Low-Cost Carriers in Peril Should Not Be a Lasting Legacy From Government in This Crisis

Airlines

Remembering Hope Is Not a Strategy: Who United Airlines Needs Right Now

Scott Kirby takes over as United's CEO on May 20. Kirby is positioning himself as the rare leader in corporate America who tells the truth to employees and shareholders. Some people don't like him for it. But his comments are refreshing.

Remembering Hope Is Not a Strategy: Who United Airlines Needs Right Now

Airlines

The Case for Shutting Down U.S. Airlines Now

People are being told to stay in their homes in many areas of the United States. Schools are closed. Is it the right time to be flying?

Airlines

Why U.S. Airlines Will Need to Lose the Hubris After We Bail Them Out

Richard Anderson, the former Delta Air Lines CEO, loved to talk about how Delta was a high-quality industrial company. Delta is a great airline, no doubt. But let's be honest: Airlines are not regular companies. We're now being reminded of that fact.

Why U.S. Airlines Will Need to Lose the Hubris After We Bail Them Out

Airlines

United’s New Refund Policy: One More Reason to Stay Home

United Airlines can do anything it wants to save its business. But we caution the airline against changing the rules after people buy tickets. Do that enough, and travelers will stop trusting you.

United’s New Refund Policy: One More Reason to Stay Home

Airlines

Why Delta’s Biggest Innovation Isn’t Flashy Tech: It’s Consistency

The technology is fun. But Delta's biggest strength is the consistency of its product.

Why Delta’s Biggest Innovation Isn’t Flashy Tech: It’s Consistency

Airlines

An Executive’s Retirement Signals the End of a Golden Era at Emirates

As he retires, Tim Clark will be celebrated as an aviation visionary. He deserves all the credit. But Emirates is slowly losing many of its competitive advantages.

An Executive’s Retirement Signals the End of a Golden Era at Emirates