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Business of Loyalty

Business Travel

Aeroplan Prepares for Life After Air Canada

In June of 2020, Air Canada and Aeroplan will officially split. Aeroplan last week announced a new strategy and made the case for members to stick with its program after the milestone parting.

Aeroplan Prepares for Life After Air Canada

Business Travel

Flyers Brace for More Credit Card Pitches, This Time on United Flights

Flight attendants on United will have both a stricter mandate and a stronger incentive to pitch the airline's new co-branded credit card.

Flyers Brace for More Credit Card Pitches, This Time on United Flights

Business Travel

Accor Follows Marriott in Unifying Its Loyalty Program

Accor is walking on thin ice with its most lucrative customers as it merges together the loyalty programs of Accor, Fairmont, Raffles, and Swissôtel. So far, the integration has been nearly flawless.

Business Travel

Why Priority Pass Is Expanding Into Restaurants and Mini-Suites

Perhaps there is such thing as a free lunch. It just requires a Priority Pass membership.

Why Priority Pass Is Expanding Into Restaurants and Mini-Suites

Business Travel

United’s Premium Economy Domestic Expansion Should Learn From Polaris Mistakes

A premium economy cabin on United's domestic fleet could give it a leg up on competitors in terms of both product and revenue. But can it actually execute?

Business Travel

Airbnb Is Finally Taking Business Travelers Seriously

A new loyalty program coming from Airbnb may be the final straw that gets business travelers to switch to the service.

Airbnb Is Finally Taking Business Travelers Seriously