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Business of Loyalty

Business Travel

Airlines Extend Loyalty Incentives to Chinese Travelers as Asian Market Grows

International brands are clamoring to build loyalty with Chinese travelers. Just recently, American and Singapore airlines launched partnerships with Fliggy, a Chinese booking engine, to share loyalty perks across platforms.

Airlines Extend Loyalty Incentives to Chinese Travelers as Asian Market Grows

Business Travel

Six Flags Takes Travel Counterparts’ Cue, Launches Rewards Program

Six Flags' new loyalty program is as much about collecting visitor data as it is about rewarding visitors for their habits.

Six Flags Takes Travel Counterparts’ Cue, Launches Rewards Program

Business Travel

Marriott and Starwood Clean House Ahead of Combining Loyalty Programs

Marriott and Starwood are ready to pull the trigger on integrating their loyalty programs — but will their hotel and loyalty members ever be ready for the change?

Marriott and Starwood Clean House Ahead of Combining Loyalty Programs

Business Travel

Hyatt Expands Loyalty Program to New Luxury Hotel Partners

Hyatt just extended its loyalty program to reach a whole new market of luxury properties around the world. Boutique enthusiasts will be thrilled with both Hyatt and its reach.

Hyatt Expands Loyalty Program to New Luxury Hotel Partners

Business Travel

Air Canada Plans a Hostile Takeover of the Aeroplan Loyalty Program

Until last week, Air Canada's loyalty program members were on track to see Aeroplan split from the airline in 2020. Now, the program and miles are in jeopardy.

Business Travel

Aeroplan Prepares for Life After Air Canada

In June of 2020, Air Canada and Aeroplan will officially split. Aeroplan last week announced a new strategy and made the case for members to stick with its program after the milestone parting.

Aeroplan Prepares for Life After Air Canada

Business Travel

Flyers Brace for More Credit Card Pitches, This Time on United Flights

Flight attendants on United will have both a stricter mandate and a stronger incentive to pitch the airline's new co-branded credit card.

Flyers Brace for More Credit Card Pitches, This Time on United Flights

Business Travel

Why Priority Pass Is Expanding Into Restaurants and Mini-Suites

Perhaps there is such thing as a free lunch. It just requires a Priority Pass membership.

Why Priority Pass Is Expanding Into Restaurants and Mini-Suites

Business Travel

United’s Premium Economy Domestic Expansion Should Learn From Polaris Mistakes

A premium economy cabin on United's domestic fleet could give it a leg up on competitors in terms of both product and revenue. But can it actually execute?

Business Travel

Airbnb Is Finally Taking Business Travelers Seriously

A new loyalty program coming from Airbnb may be the final straw that gets business travelers to switch to the service.

Airbnb Is Finally Taking Business Travelers Seriously