Rooms

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Luxury Hotel Loyalty Programs Are Missing Out on Experiences

Luxury Hotel Loyalty Programs Are Missing Out on Experiences

Deanna Ting, Skift

... But we have a feeling that things are certainly shifting in that area as more luxury brands see themselves as "experience platforms."

1 week ago

Hyatt Adds Spa Biz to Loyalty and 4 Other Hospitality Trends This Week

Hyatt Adds Spa Biz to Loyalty and 4 Other Hospitality Trends This Week

Sarah Enelow-Snyder, Skift

This week in hospitality, wellness is top of mind. Equinox goes deeper into travel, and World of Hyatt loyalty members can now earn and redeem points for fitness classes and spa treatments at participating Exhale locations.

1 week ago

Luxury Hotels Double Down on the Minibar

Luxury Hotels Double Down on the Minibar

Kerry Medina, Bloomberg

Why go mini when you can go maxi? At least, that's how enterprising luxury hoteliers are thinking of this in-room mainstay.

1 week ago

Airbnb Claims New York City Law Requiring Host Information Is Too ‘Murky’ to Understand

Airbnb Claims New York City Law Requiring Host Information Is Too ‘Murky’ to Understand

Chris Dolmetsch, Bloomberg

Again, how is New York City's law that much different from the agreements Airbnb has made with cities that include San Francisco, Chicago, and New Orleans with regard to sharing host information?

1 week ago

Hyatt Adds Its Spa Business Exhale to Loyalty Program

Hyatt Adds Its Spa Business Exhale to Loyalty Program

Deanna Ting, Skift

This makes a ton of sense for World of Hyatt, but again will scale prove to be a challenge for Hyatt and for Exhale?

2 weeks ago

New York City Is Home to the Most Expensive Hotel Suite in America

New York City Is Home to the Most Expensive Hotel Suite in America

Cator Sparks, Bloomberg

Whenever you start to complain about the price of your hotel room (or Airbnb) in New York City, just think of this place.

2 weeks ago

Hilton, Hyatt, and Blackstone Eyeing Belmond Hotels

Hilton, Hyatt, and Blackstone Eyeing Belmond Hotels

Gillian Tan, Bloomberg

These potential suitors all have their own reasons for wanting to buy Belmond, but a bigger question looms as to why the company is deciding to put itself up for sale now after years of rebuffing the idea and years of underperformance.

2 weeks ago

Oyo’s $1 Billion Fundraising Raises Strategy Questions for Hotel Chains

Oyo’s $1 Billion Fundraising Raises Strategy Questions for Hotel Chains

Sean O'Neill, Skift

Hotel groups may be tempted to dismiss Oyo as a company focused on budget travelers. But Oyo is growing faster than you can say "Softbank," the name of its most important funder. Procrastinating foreign brands risk playing a game of catch-up.

2 weeks ago

Embassy Suites Hotel Looks to Fetch $200 Million in Hot Manhattan Hotel Market

Embassy Suites Hotel Looks to Fetch $200 Million in Hot Manhattan Hotel Market

Gillian Tan, Bloomberg

This Bloomberg scoop shows just how much it's become a sellers' market for hotel owners in New York City. AIG's Hilton Embassy Suites property has only been operational since July. Now it's on the block.

2 weeks ago

Four Seasons CEO to Suitors: Thanks, But No Thanks

Four Seasons CEO to Suitors: Thanks, But No Thanks

Patrick Whyte, Skift

As a large independent hotel company with a distinctive luxury brand, Four Seasons is always going to be a takeover target but it sounds like it is more likely to be a buyer rather than a seller.

2 weeks ago

Marriott CEO to Unhappy Loyalty Members: ‘Hang With Us’

Marriott CEO to Unhappy Loyalty Members: ‘Hang With Us’

Hannah Sampson, Skift

Marriott CEO Arne Sorenson knows that not everyone is thrilled with the merged Marriott-Starwood loyalty program. But at Skift Global Forum, he made the case for why they should be — and said he hopes they'll come around.

2 weeks ago

Millennium & Copthorne Hotels CEO Exits After Three Months

Millennium & Copthorne Hotels CEO Exits After Three Months

Patrick Whyte, Skift

A CEO leaving after such a short period suggests that all is not well at the hotel company.

2 weeks ago