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Latest News

Hotels

Hotel in-room iPads new mark of luxury, yet don’t get stolen

It's no surprise that people like iPads, but the survey conducted (by the same company that sells hotels their software) does use its admittedly small sampling to give early insight into how devices are being used at high-end properties.

Airlines

What the Etihad-Air France pact means to the airline industry

Although this brings Etihad one step closer to the Sky Team alliance, it also begs the question: What does a growing airline with 40 code-share agreements need from an alliance?

Media and PR

Despite successful IPO, Kayak’s startup gene is still running the show

With Kayak's co-founder still answering customer service calls from time to time, the company is showing it is nimble and not too big for its britches.

Airlines

VietJet poised to outfly JetStar to become largest Vietnamese budget airline

In the case of Vietnamese budget airlines, quantity outweighs quality. Despite JetStar’s five-year headstart, its recent focus on fleet renewal slowed operations as VietJet surged ahead with plans to expand routes.

VietJet poised to outfly JetStar to become largest Vietnamese budget airline

Online Travel

Truths about online booking sites that customers may not know

Expedia-like sites play up their ability to provide consumers with the best rates and easiest booking process, but the back end of the travel industry reveals a system that suggests travelers have few distinct choices.

Cruises

Caribbean destinations earned over $1.9 billion from cruise tourism this year

A combination of employee wages, purchases by both passengers and staff, and port fees make up the impressive expenditures impacting the 21 countries.

Caribbean destinations earned over $1.9 billion from cruise tourism this year

Hotels

Most of the $5 million spent on hotel improvements this year went to lobby renovations

Spending is up again as rates and occupancy levels are the highest they’ve been in years, but the focus on lobby design means hotels are most concerned with their first impressions and brand identity.

Most of the $5 million spent on hotel improvements this year went to lobby renovations

Business Travel

Travel agency entrepreneur talks about her $1 billion business

Silicon Valley is overrated: Gloria Bohan built Omega World Travel from bricks and mortar in the early 1970s, and she's around to tell a story about persistence and survival.

Airlines

Etihad tighten links in Europe: Code share agreement with Air France-KLM

This comes as Qatar joining Oneworld is being announced tomorrow, continuing the changes European airspace hub, driven primarily by outside forces like the Gulf airlines.

Airlines

Are the big airline alliances on the way out?

Bilateral code-sharing arrangements might be the future of airline alliances, though still a lot of turmoil to go through before that.

Airlines

Flights: Is personalization by airlines actually discrimination?

When airlines wanted to personalize flight offers to frequent flyers, the global distribution systems countered they could handle it for the airlines. Now ASTA, representing travel agents, is wondering whether the whole thing amounts to discrimination.