Emilia-Romagna can't be considered a success story yet, but its everyday efforts mirror the work of many lesser known destinations and the opportunities that digital media provides to define their offering and broaden their audience.
Providing exceptional experiences is more difficult than ordering sheets with the highest thread count and thus fundamentally changing how luxury brands position themselves and interact with guests.
Hilton's Huanying Chinese traveler program is delivering real results because it taps into the emotional needs of guests who place a high priority on things like tea and slippers.
The U.S. carriers aren't sure how to battle the Gulf airlines, so they're turning to government for cover. They should be thinking more about the consumer.
This series looks at the driving factors behind travel purchasing behavior, with the first report focusing on an issue looming over the online travel sector: shopping cart abandonment. Understand the reasons behind travel's high abandonment rate and strategies to win back customers. Download the report for free!
Our minds aren't in the gutter. We just think a name should mean something. Hotels and their consultants have become so focus-group centric that they are coming up with lazy names.
What can we say? Yellow and Gold make Green. With the high demand to attend St. Patrick’s Day celebrations in Dublin, New York and Boston, this announcement could not be better timed.